Why Athletes Love Dunkin’

For former NFL placekicker Kris Brown, knowing how to kick a football hard is just as important as knowing how to “kick butt and work hard,” which is the way he describes his second career as a Dunkin’ Donuts franchise owner. Brown, now 40, played 12 years in the NFL with the Pittsburgh Steelers, Houston…

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Photo by Caroline Cohen

Technology Keeps Improving Dunkin’ Operations

Ken Blum, who owns SMB Donuts and operates 20 Dunkin’ Donuts franchises in the suburbs of Cleveland, Ohio, found one of his stores drowning in a donut overrun one day. To help them move before they went stale, he used the store’s digital outdoor sign to get them sold quickly. “We had installed a Watchfire…

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Dual Forces: Speed and Accuracy Driving Sales at Dunkin’ Drive-Thrus

You learn a lot about drive-thrus after two dozen years as a Dunkin’ Donuts employee and franchise owner. For Monica Enright, operating partner of RCJFPA Management, Inc., owners of five Dunkin’ Donuts franchises in Wilkes-Barre and Scranton, Pennsylvania, making the most of your drive-thru means giving it the attention it truly deserves. “At the end…

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Navy Pilot Turned Franchisee Says Business Soaring in Carolina

Pete Turner has spent a good portion of his life flying high. As a Navy pilot and flight instructor who operated SH-60B Seahawk attack helicopters off naval destroyers and the twin-engine Super King Air from shore, Turner logged more than 3,400 hours in the Persian Gulf and Western Pacific. He was also stationed at Whidbey…

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Andy Rod’s Dunkin’ Family

Running several Dunkin’ Donuts stores in Virginia isn’t just a job for Andy Rod. It’s about spreading the feeling of home and supporting family. Rod, who is 52, grew up in Wyckoff, New Jersey, where the Dunkin’ shops were a familiar sight. “We went to Dunkin’ all the time as a kid and I really…

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Destination Las Vegas

Thinking of attending the Dunkin’ Donuts Independent Franchise Owners’ 25th Anniversary Conference in Las Vegas on October 20-22? You won’t be alone. In addition to the other DDIFO conference attendees, you’ll be joined by countless other organizations, Vegas hospitality employees, entertainers, gaming personnel and others who have all come together to make Las Vegas the…

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Through Six Decades the Adie Family Remains Connected to their Community

Like many long-time franchisee families, the Adies have fond memories of Dunkin’ Donuts days gone by—when customers sat on 18 stools around a horseshoe countertop, drank six-ounce cups of coffee served in china cups with saucers and ate donuts and fancies. Bill and Arleen Adie opened their first Dunkin’ Donuts in 1968 in Chelmsford, Mass.…

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