Independent Joe #41 December 2016/January 2017

If there was one theme that ran throughout the recent DDIFO National Conference held at Foxwoods Resort Casino, it was “Be vigilant.” The theme framed discussions on franchising, government relations, Dunkin’ Brands’ new franchise agreement and the competitive landscape facing QSRs like Dunkin’ Donuts. And while some speakers presented the theme in more desperate terms…

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We the franchisees of the Dunkin’ System . . .

As a political junkie (and a professional lobbyist for over 30 years), I was listening intently last summer when the major party candidates for president gave their nomination acceptance speeches. Now, as we look ahead to the inauguration of Donald J. Trump as our nation’s 45th President, it’s worth pausing to reflect on something his…

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What’s Brewing: Calorie Labeling, Minimum Wage, Sick Leave

Dunkin’ franchise owners can expect to find a friendlier ear in federal government now that Republicans control both Congress and the White House. Any attempts to raise the minimum wage on the federal level are arguably pretty much DOA now. Ditto for other issues, such as reclassifying managers as hourly workers, and union-friendly rulings by…

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One vs. Many: Structuring a Multi-Unit Franchise Network

When advising clients on the acquisition of a multi-unit franchise network, we are often posed the age-old question: “Should we own the assets in one entity or multiple entities?” At the risk of sounding too much like a lawyer, the answer to this question is, “It depends.” Each franchisee has a unique set of hot…

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Will Predictive Schedule Mandates Work? Have you Flown Lately?

Predictive scheduling mandates require employers to have perfect advance knowledge and employees to act perfectly. It seeks to legislate an impossible result, every minute, every hour, every day.  No business can perfectly predict how many customers will come in the door or what they will order.  It is very difficult to predict needed staffing and…

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What’s Brewing: Minimum Wage, Fair Scheduling, Sick Leave, New Mandates

Election Day may have come and gone, but don’t expect big changes soon, especially when it comes to the bottom-line issues that matter most to franchise owners. While the national election is crucial for determining our country’s overall direction, pocketbook issues like the big three of minimum wage hikes, sick leave benefits, and scheduling mandates…

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C-stores Stir Coffee Competition

Mike White, owner of two Dunkin’ Donuts franchises in Kennesaw, Georgia, wasn’t worried when a high-end convenience store, Quick Trip, wanted to move into the same strip mall as one of his restaurants. In fact, he negotiated with the landlord and worked out a win-win plan, where he moved his Dunkin’ into a larger location…

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A look on the law: Why elusive franchise legislation is fundamentally important

Franchise legislation can provide fundamental protections for franchisees. Franchise agreements are often non-negotiable and provide few rights for franchisees. The fine print of franchise agreements is by, of, and for the franchisor. Without franchise statutes, franchisees’ rights are usually limited by the terms of the franchise agreement. What can franchise legislation do to overcome the…

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Independent Joe #40 Oct/Nov

If there was one theme that ran throughout the recent DDIFO National Conference held at Foxwoods Resort Casino, it was “Be vigilant.” The theme framed discussions on franchising, government relations, Dunkin’ Brands’ new franchise agreement and the competitive landscape facing QSRs like Dunkin’ Donuts. And while some speakers presented the theme in more desperate terms…

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Don’t blame unintended consequences

Why is it that so often a mandate is issued from on high, but when the inevitable unintended consequences come to pass, there is shock and dismay at the unfavorable results? In a prior life, I was an advocate/lobbyist for rental housing owners in Massachusetts. At that time, political powers had put strict rent controls…

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