Independent Joe #46 October/ November 2017

Sure, the franchise world is tough, but measuring success isn’t all that complicated, according to Don Fox, chief executive of Firehouse Subs. “Growth is not an option,” Fox told Dunkin’s franchise owners gathered at the DDIFO National Conference, held this year at Foxwoods Resort Casino on Oct. 30-31. “In business as in most things in…

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It’s the Economy…

With cable and online news outfits reporting on events 24/7/365, it should be easy for the viewing American public to find the really meaningful stories at any hour of the day or night. But the sheer volume of “news,” often offered without any filter or verification, is making it more difficult to separate the journalistic…

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How Technology and Automation are Changing QSRs: Press Here to Order

Whether it’s using self-check out at major department and grocery stores or forgoing the cashier to order from a digital menu, today’s consumers have come to accept – and even prefer – interacting with automated features as they purchase goods and services. “[Automation is] a positive direction for the QSR industry,” says Erik Thoresen, principal…

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Did you pay your robot tax?

Technology continues racing forward, giving robots more and more human qualities. But some politicians have a uniquely human element they’d like to bestow upon these machines – the obligation to pay taxes. Of course, it’s not the robot responsible for the paying – we’re not quite there yet. But some lawmakers are looking to levy…

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2017 DDIFO National Conference Agenda

For nearly three decades, DDIFO has worked tirelessly to provide education, advocacy and communication for Dunkin’ Donuts franchisees, across the brand’s footprint. All year long we work to bring important information to you. This year more than ever before we have put together an incredible National Conference stuffed full of current and insightful topics and…

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Independent Joe #45 August/ September

 To paraphrase Paul Revere’s famous warning: “Change is coming! Change is coming!” You know all about it: Dunkin’s menu simplification, aimed at improving the brand’s competitiveness by reducing the number of sandwiches and keeping the focus on beverages. In the Tampa area, franchisee Alex Fernandez gladly rolled out a menu reduction in early August,…

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Franchisee Associations: Important and Necessary

When Qdoba franchise owners learned that Jack in the Box, owner of their fast-casual restaurant chain for the past 14 years, was thinking of selling, they banded together. “There’d been talk of forming an association for quite some time, and this was just the last motivator,” says Ron Stokes, chairman of the newly formed Qdoba…

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It’s about the value

My wife and I had a “spirited discussion” recently about whether to replace our functional, 20+ year old living-room set with something newer and more stylish. Our positions were somewhat predictable – she felt strongly that it was time to update, while I was of the mind that although the set was aging, it was…

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