Independent Joe #49 April/May 2018

Of the millions of people who travel to New Orleans every year, you might be surprised to learn that less than 15 percent visit for a conference, convention or trade show. While the influx of business travelers continues to swell, along with all other visitors to this fun-loving and historic city, so do the vacation…

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Time Out to Enjoy The Big Easy

Get ready for some spicy Cajun food and toe-tapping jazz – this year’s DDIFO National Conference is taking it south to New Orleans. This might be one of the best years to visit: It’s the city’s 300th birthday. And this is a city that knows how to party. “It’s more than just Mardi Gras,” says…

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Welcoming Dunkin’ to my Hometown

For seven generations, my family has lived in Evansville, Indiana. My great-great-great-grandfather came here from Ireland in 1828 to start a farm just a mile away from where I live today. He sought the wide open territory to begin life anew in a promising land. From this beginning, the Midwestern values of hard work, hospitality…

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Motta Will Take Proactive Role as New CFA Chair

When Keith Miller, the outgoing Chairman of the Coalition of Franchisee Associations (CFA), posted his farewell address on the franchisee website Blue Mau Mau, he welcomed his successor by stating that he looked forward to “working with new Chairman, John Motta, to elevate the CFA during his term.” Motta, who has been a Dunkin’ Donuts…

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Dunkin’ Donuts and Dale Carnegie

Late in 2015, the global brands unit of a major hospitality company recognized they had a problem. The unit was bracing for massive international expansion across several of its key brand properties. The problem was they needed to promote from within, but knew their pipeline did not contain leaders that were ready to step up.…

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Misclassifying Employees Can Be a Costly Mistake

In this day and age, most employers have considered the possibility of wage-hour liability. Savvy employers understand that wage-hour liability comes in many different forms, and two of the most talked about have been “misclassification” and unpaid overtime. Misclassification can occur in one of two ways: either the employer classifies a worker as an independent…

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A New Venue and a Fresh Perspective from DDIFO

Of the millions of people who travel to New Orleans every year, you might be surprised to learn that less than 15 percent visit for a conference, convention or trade show. While the influx of business travelers continues to swell, along with all other visitors to this fun-loving and historic city, so do the vacation…

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Some Things Stay the Same

I have always been a big sports fan, pretty much any sport too, where the game is challenging and the skills of the players something to behold. So, it should come as no surprise that I am a fan of the Olympic Games, and while watching the dazzling opening ceremony, I had a bit of…

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