Independent Joe #46 October/ November 2017

Sure, the franchise world is tough, but measuring success isn’t all that complicated, according to Don Fox, chief executive of Firehouse Subs. “Growth is not an option,” Fox told Dunkin’s franchise owners gathered at the DDIFO National Conference, held this year at Foxwoods Resort Casino on Oct. 30-31. “In business as in most things in…

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It’s the Economy…

With cable and online news outfits reporting on events 24/7/365, it should be easy for the viewing American public to find the really meaningful stories at any hour of the day or night. But the sheer volume of “news,” often offered without any filter or verification, is making it more difficult to separate the journalistic…

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How Technology and Automation are Changing QSRs: Press Here to Order

Whether it’s using self-check out at major department and grocery stores or forgoing the cashier to order from a digital menu, today’s consumers have come to accept – and even prefer – interacting with automated features as they purchase goods and services. “[Automation is] a positive direction for the QSR industry,” says Erik Thoresen, principal…

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Did you pay your robot tax?

Technology continues racing forward, giving robots more and more human qualities. But some politicians have a uniquely human element they’d like to bestow upon these machines – the obligation to pay taxes. Of course, it’s not the robot responsible for the paying – we’re not quite there yet. But some lawmakers are looking to levy…

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2017 National Conference: Franchisees Consider How to Measure Success

Sure, the franchise world is tough, but measuring success isn’t all that complicated, according to Don Fox, chief executive of Firehouse Subs. “Growth is not an option,” Fox told Dunkin’s franchise owners gathered at the DDIFO National Conference, held this year at Foxwoods Resort Casino on Oct. 30-31. “In business as in most things in…

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A First for the DDIFO Hall of Fame

The first thing people may have noticed when they walked into the ballroom for this year’s DDIFO Franchisee Owners Hall of Fame luncheon was the Secret Service agents guarding the door. They were joined by members of the Connecticut State Police and the Mashantucket Pequot Tribal Police Department. The heavy law enforcement presence was in…

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