Franchisee Associations: Important and Necessary

When Qdoba franchise owners learned that Jack in the Box, owner of their fast-casual restaurant chain for the past 14 years, was thinking of selling, they banded together. “There’d been talk of forming an association for quite some time, and this was just the last motivator,” says Ron Stokes, chairman of the newly formed Qdoba…

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Eric Trump to Address National Conference

It’s not every day an independent franchisee association can announce the son of the President of the United States will speak at its annual meeting. But with the assistance of a well-known Dunkin’ Donuts family, Eric F. Trump has confirmed he will appear at the 2017 DDIFO National Conference. “This is a wonderful honor for…

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It’s about the value

My wife and I had a “spirited discussion” recently about whether to replace our functional, 20+ year old living-room set with something newer and more stylish. Our positions were somewhat predictable – she felt strongly that it was time to update, while I was of the mind that although the set was aging, it was…

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Tightening the Belt: What the Experts Think of Dunkin’s Slimmed Down Menu

To paraphrase Paul Revere’s famous warning: “Change is coming! Change is coming!” You know all about it: Dunkin’s menu simplification, aimed at improving the brand’s competitiveness by reducing the number of sandwiches and keeping the focus on beverages. In the Tampa area, franchisee Alex Fernandez gladly rolled out a menu reduction in early August, having…

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Whose Business is it Anyway?

Has it ever occurred to you that you don’t actually own your network of Dunkin’ Donuts restaurants? Well, let me clarify that proposition…while you most likely own the assets, such as the coffee pots, menu boards, and Radiant systems, you do not have the unfettered ability to sell your business. Even if you and your…

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Maryland Franchisee Made Dunkin’ His Home Port

There’s an old proverb that says, “Smooth seas do not make skillful sailors” – with the logical corollary being that rough going will surely forge good men of the sea. Such could be said for former Merchant Marine Todd LaLumiere, who after a rocky start and a series of subsequent obstacles along the way, has…

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Steve Catalano: Stepping Up

Steve Catalano knows firsthand that one person can make a difference. Catalano has raised more than $180,000 for Lyme disease research since 2015, after his daughter contracted it. That’s a hefty sum in such a short time. But he started giving back long before it became personal. A Dunkin’ Donuts franchise owner for 27 years, he…

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Independent Joe #45 August/ September

To paraphrase Paul Revere’s famous warning: “Change is coming! Change is coming!” You know all about it: Dunkin’s menu simplification, aimed at improving the brand’s competitiveness by reducing the number of sandwiches and keeping the focus on beverages. In the Tampa area, franchisee Alex Fernandez gladly rolled out a menu reduction in early August, having…

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