Building Loyalty: DD Perks aims to reward customers and franchisees

Every week, Gina Zaubi Mann and her son Jon root extra hard for both of New York’s professional football teams. Unlike many New Yorkers, their allegiance to “Big Blue” or “Gang Green” has little to do with where they grew up or what teams their parents rooted for. For them, they will cheer both clubs…

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Saving Dollars and Making Sense of Going Green

Green Elite is still a relatively new term for Dunkin’ Donuts. When Dunkin’ Brands launched its Green Initiative in late 2014, it identified two levels of green achievement. Green Elite is the top tier, “where stores reach beyond requirements, and achieve additional suggested sustainable goals,” a press release stated. While it may not be the…

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Cadete and Petrosinelli honored as DDIFO Hall of Fame inductees

John Cadete and Guido Petrosinelli have each been involved with the Dunkin’ Donuts system for decades. Petrosinelli since the 1960s; Cadete since the ‘70s. Throughout their careers as Dunkin’ franchise owners, each has demonstrated a great commitment to hard work, sacrifice and the improvement of the Dunkin’ brand. On September 22 at Caesars Palace in…

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Apples and Oranges: A Simple and Effective Approach for Comparing Interest Rates

As a Dunkin’ Donuts franchisee, you have no doubt realized there is no shortage of lenders who want your business—badly. As a lender to the community of Dunkin’ franchisees, I’m certain you are regularly contacted by companies like ours and presented with various offers—some more compelling than others. Because of Dunkin’s market strength, capital is…

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Navigating Sign Regulations

In today’s competitive, quick-service retail environment, the strength and visibility of a brand image is more important than ever. Signage utilizes the power of visual communications to build the bottom time and keep the image fresh. An eye-catching sign not only attracts new business, it also strengthens brand confidence for new and existing customers. When…

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Franchisees Celebrate K-Cup Deal

In the summer of 2007, news broke in the city of Cincinnati – the home of consumer brand giant Procter & Gamble – and in Boston – the home of Dunkin’ Donuts. P&G was to begin selling Dunkin’ coffee in supermarkets and other retail outlets. No longer did a customer have to go to a…

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The Captive Insurance Program Opportunity

Most corporate buyers of insurance have heard the terms “Captive Insurance” or “Captive Insurance Program.” However many business owners, including Dunkin’ Donuts franchisees, may have differing levels of understanding of this concept. The goal of this article is to help all Dunkin’ franchisees gain clarity on the subject of captive insurance programs and provide basic…

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Keeping Costs Under Control

When is the last time you took a long, detailed look at your monthly bills? Do you know exactly what products and services your vendors are charging you for? Are you sure these charges are accurate? The simple truth is that senior managers rarely have the time to give these expenses the attention they deserve.…

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