The Business of Snacking

The American Heritage Dictionary of the English Language defines a snack as: 1. a hurried or light meal; 2. food eaten between meals. If there was a number three it might say, “Any of the food items at any Dunkin’ Donuts.” In a business where beverages drive business, snacks are a must, and Dunkin’ has…

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Branding Out

When Aziz Hashim’s family left London and moved to California, he found work at his uncle’s Burger King Restaurant and was immediately immersed in the franchise world. The job helped him pay for college. After graduating and landing a position as an electrical engineer, Hashim thought his days spent in the retail franchise business were…

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Green is the New Black: Franchisee Finds Benefits in Green Building

Small business owners of all kinds are realizing that environmental awareness and eco-friendly business models are not only appealing to their customers, but are also beneficial to their bottom line. Dunkin’ Brands knows their franchisees are no exception. In 2012, the brand used its Corporate Social Responsibility Report to announce its commitment to using better…

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Finding the Right Menu Balance

Between 2007 and 2013 McDonalds added five dozen new items to its menu, bringing the total number of offerings to 145. The brand was following the long-established tenet that new choices keep a brand relevant and exciting. Then during an earnings call this year, McDonalds Chief Operating Officer Tim Fenton changed direction. “We need to…

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Advice from one Multi-Unit Franchisee on how to choose your next brand

To help franchisees determine which brands to purchase, Hashim founded NRD Capital, the first multi-unit franchisee sponsored and managed private equity firm. “If you want to buy shares of Coca-Cola, you can read hundreds of analyst reviews on that, but if you want to spend hundreds of thousands of dollars on something that could be…

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Dunkin’s Choices Keep it a Strong Competitor for Breakfast Business

My morning workout is one of the few things I do for myself each day. The other is stopping at Dunkin’ Donuts for a healthy, low-calorie, breakfast on the way home,” says Sherri Horlink. The slender blonde, soccer mom from Natick, Massachusetts, enjoys an egg-white veggie flat bread sandwich when her busy schedule allows time…

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Betting on the Vegas Economy

It’s been called Sin City and the Entertainment Capital of the World, but six years ago, many described Las Vegas a different way. “It was nasty and bleak,” says Arvind Menon, president and CEO of Meadows Bank in Las Vegas. According to Menon, when the U.S. economy crashed, Vegas “looked like a battle zone. A…

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Ready to Roll in Reno

Nicole Hansen is Eager to Establish Dunkin’ Donuts in Western Nevada Nicole Hansen loves coffee. As a teenager, she would drink iced mocha with whipped cream, but as she matured so did her taste. “As I became older and trained my pallet, I began to discover some good blends of Arabica beans. Now I prefer…

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Campus Locations Making the Grade

Three days a week, Virginia Tech freshman Alex Hauser leaves his first class of the day and heads straight to his personal recharge station—the Dunkin’ Donuts located within Owens Hall. “It’s easy to access between classes, the line is never too long, and the workers really put out the orders quickly and efficiently,” he says.…

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