Finding the Right Menu Balance

Between 2007 and 2013 McDonalds added five dozen new items to its menu, bringing the total number of offerings to 145. The brand was following the long-established tenet that new choices keep a brand relevant and exciting. Then during an earnings call this year, McDonalds Chief Operating Officer Tim Fenton changed direction. “We need to…

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Advice from one Multi-Unit Franchisee on how to choose your next brand

To help franchisees determine which brands to purchase, Hashim founded NRD Capital, the first multi-unit franchisee sponsored and managed private equity firm. “If you want to buy shares of Coca-Cola, you can read hundreds of analyst reviews on that, but if you want to spend hundreds of thousands of dollars on something that could be…

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Dunkin’s Choices Keep it a Strong Competitor for Breakfast Business

My morning workout is one of the few things I do for myself each day. The other is stopping at Dunkin’ Donuts for a healthy, low-calorie, breakfast on the way home,” says Sherri Horlink. The slender blonde, soccer mom from Natick, Massachusetts, enjoys an egg-white veggie flat bread sandwich when her busy schedule allows time…

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Betting on the Vegas Economy

It’s been called Sin City and the Entertainment Capital of the World, but six years ago, many described Las Vegas a different way. “It was nasty and bleak,” says Arvind Menon, president and CEO of Meadows Bank in Las Vegas. According to Menon, when the U.S. economy crashed, Vegas “looked like a battle zone. A…

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Ready to Roll in Reno

Nicole Hansen is Eager to Establish Dunkin’ Donuts in Western Nevada Nicole Hansen loves coffee. As a teenager, she would drink iced mocha with whipped cream, but as she matured so did her taste. “As I became older and trained my pallet, I began to discover some good blends of Arabica beans. Now I prefer…

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Campus Locations Making the Grade

Three days a week, Virginia Tech freshman Alex Hauser leaves his first class of the day and heads straight to his personal recharge station—the Dunkin’ Donuts located within Owens Hall. “It’s easy to access between classes, the line is never too long, and the workers really put out the orders quickly and efficiently,” he says.…

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Through Six Decades the Adie Family Remains Connected to their Community

Like many long-time franchisee families, the Adies have fond memories of Dunkin’ Donuts days gone by—when customers sat on 18 stools around a horseshoe countertop, drank six-ounce cups of coffee served in china cups with saucers and ate donuts and fancies. Bill and Arleen Adie opened their first Dunkin’ Donuts in 1968 in Chelmsford, Mass.…

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Dunkin’s Many Donuts

On June 6, 2014 – also known as National Donut Day – customers flocked to their local Dunkin’ Donuts shop for a free treat. Giving away free donuts on the first Friday in June is a tradition that goes back more than 70 years. In the years after World War I, the Salvation Army established…

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Dunkin’ Shops are Hacker Targets Just Like the Big Stores

eBay is the latest retail business to fall prey to online hacking. Reports say hackers were able to obtain employee credentials in order to access an estimated 145 million passwords and e-mail addresses of eBay sellers and customers. And, while eBay was hacked “in the cloud,” plenty of brick and mortar businesses have also fallen…

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