Ready to Drink: Boost or Bust for Same Store Sales?

Last year, sales of ready-to-drink coffee continued its meteoric rise—jumping 14 percent to $2.5 billion. It was the fourth straight year of double-digit growth. No Dunkin’ Donuts franchise owner would be surprised to learn that Starbucks controls 75 percent of the ready-to-drink coffee market. It’s why franchisees were generally pleased to hear the news that…

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Cold and Frothy

For as long as people could remember, cold frothy drinks came from the Baskin Robbins side of the house. But, it’s Baskin’s big brother that is bringing nitrogen-infused iced coffee to customers at Dunkin’ Donuts counters in several test markets. Nitro cold brew is the latest innovation sweeping the already hot iced coffee market. Dunkin’…

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2016 DDIFO National Conference Promises the Wonder of it All

Pack your bags, make your plans, and get ready to experience “The Wonder of it All,” at the 2016 DDIFO National Conference, happening October 24-25 at Foxwoods Resort Casino in Mashantucket, Connecticut. The conference will convene franchisees from around the country in the place where Dunkin’ Donuts got its start: New England. The past three…

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Sandwich Advantage: Franchisees test sandwich stations

No longer just a ho-hum combination of white bread and filling, today’s sandwich has evolved into a creative and versatile snack or portable meal, and a gastrointestinal necessity for Americans on the go. For Dunkin’ Donuts franchisees, this translates into big opportunity and a big challenge. How do you add new and more complicated sandwich…

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All-Day Breakfast Stokes Competition

If there’s an extra glow to the Golden Arches of McDonald’s these days, you could say it’s because the morning sun is shining all day. Last spring, McDonald’s was reporting “negative guest traffic” as a cause of its 33 percent drop in net income. This year the world’s largest food chain is basking in the…

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Dual Forces: Speed and Accuracy Driving Sales at Dunkin’ Drive-Thrus

You learn a lot about drive-thrus after two dozen years as a Dunkin’ Donuts employee and franchise owner. For Monica Enright, operating partner of RCJFPA Management, Inc., owners of five Dunkin’ Donuts franchises in Wilkes-Barre and Scranton, Pennsylvania, making the most of your drive-thru means giving it the attention it truly deserves. “At the end…

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Franchisees Share Experiences at the DDIFO National Conference

Dunkin’ Donuts franchise owners who attended the 2015 National Conference came to Caesars Palace in Las Vegas with different goals. For some, it was a chance to get away from day-to-day operations and focus on big-picture issues and answers. For others, it was an opportunity to catch up with friends and colleagues, share stories and…

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Hurricanes Aren’t the Only Things Brewing in the Outer Banks

Some people will do just about anything to get their morning cup of Dunkin’ Donuts brew. Gregory Nigro opened his own shop. And not in an easy location: he opened his Dunkin’ in the Outer Banks of North Carolina, a place known for being buffeted by hurricanes, nor’easters and other foul weather that can make…

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Building Community Bonds One Cup at a Time

There is that joke about cops and donut shops that every police officer and every donut shop owner has heard. But, the humorous connotation about cops stopping in for a beverage and snack never stuck with New York franchisee Roy Clark. A partner in the Wolak Group of Dunkin’ Donuts restaurants in Central New York,…

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