Dunkin’s Brew-haha

Senior executives at Dunkin’ Brands have, for the past several years, successfully brought new products to the market, with the hope of developing brand loyalty among younger consumers. The Dunkin’ mobile app has made the process of ordering a beverage and snack with a smartphone simple and reliable. Dunkin’s cold brew exposed customers to a…

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Why Big Investors are Bullish on Dunkin’ Stock

On October 31, 2017, as Dunkin’ Donuts franchise owners were gathered at Foxwoods for the DDIFO National Conference, rumors of a marriage between Dunkin’ and Krispy Kreme spread across the business press and social media. Experts offered their opinions on CNBC, Bloomberg and Nation’s Restaurant News. Among those discussing a possible purchase by the private…

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2017 National Conference: Franchisees Consider How to Measure Success

Sure, the franchise world is tough, but measuring success isn’t all that complicated, according to Don Fox, chief executive of Firehouse Subs. “Growth is not an option,” Fox told Dunkin’s franchise owners gathered at the DDIFO National Conference, held this year at Foxwoods Resort Casino on Oct. 30-31. “In business as in most things in…

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Tightening the Belt: What the Experts Think of Dunkin’s Slimmed Down Menu

To paraphrase Paul Revere’s famous warning: “Change is coming! Change is coming!” You know all about it: Dunkin’s menu simplification, aimed at improving the brand’s competitiveness by reducing the number of sandwiches and keeping the focus on beverages. In the Tampa area, franchisee Alex Fernandez gladly rolled out a menu reduction in early August, having…

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Game-changer for Dunkin’ Franchisees

It may be the only Dunkin’ Donuts in Springfield, Mo., but that’s not this shop’s only claim to fame. This new location, open only for about two years, is number one in the nation for On-the-Go mobile ordering; more customers use the app here than at any site in the U.S. The reason for the…

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Many ‘Waze’ to order Donuts

With the widespread use of Global Positioning Systems (GPS), people have been able to ditch their paper maps and get where they are going without getting lost or stopping to ask for directions. What GPS did for cars – embedding navigation systems in the dashboard – Waze has done for smart phones. People use Waze…

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Aloha, Dunkin’!

Having made its mark up and down the California coast, Dunkin’ Donuts is readying its return to Hawaii. According to the Honolulu Star Advertiser newspaper, “Hawaii’s first Dunkin’ Donuts shop in more than a decade will be near the Honolulu Airport as part of a development project that includes an IHOP restaurant, a Shell gas…

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Ready to Drink: Boost or Bust for Same Store Sales?

Last year, sales of ready-to-drink coffee continued its meteoric rise—jumping 14 percent to $2.5 billion. It was the fourth straight year of double-digit growth. No Dunkin’ Donuts franchise owner would be surprised to learn that Starbucks controls 75 percent of the ready-to-drink coffee market. It’s why franchisees were generally pleased to hear the news that…

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