Will Predictive Schedule Mandates Work? Have you Flown Lately?

Predictive scheduling mandates require employers to have perfect advance knowledge and employees to act perfectly. It seeks to legislate an impossible result, every minute, every hour, every day.  No business can perfectly predict how many customers will come in the door or what they will order.  It is very difficult to predict needed staffing and…

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As Private Equity Cashes Out, What’s Next for DNKN?

  After six year of ownership, the trio of private equity (PE) firms that purchased Dunkin’ Brands for $2.4 billion, has effectively cashed out their remaining 30 percent stake. Bain Capital, Carlyle and TH Lee took a $500 million stock buyback in July 2012; the trio had already cashed out their investment through stock sales…

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Coffee Servers Should Be Eligible to Receive Tips

In Massachusetts, one regulation is not only harming small businesses, it’s also taking money out of the pockets of employees in virtually every city and town. Massachusetts’ tip-pooling law is preventing people who work behind the counter at Dunkin’ Donuts and other quick service restaurants from receiving tips. Leaving extra change—or an occasional dollar bill—in a tip cup is a time-honored tradition for Bay State coffee drinkers.

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Dunkin’ Dounts Franchisee to Install Conference Room in Boynton, FL

Lona O’Connor of the Palm Beach Post reprts that According to the ads, “America Runs on Dunkin’.” But Stan Gordon is opening a Dunkin’ Donuts shop on Gateway Boulevard this fall where he hopes people will not run, but linger awhile and conduct some business. Toward that end, this shop will include a conference room.…

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Independent Franchisee Associations Grow

Stan Turkel posts at BlueMauMau that Experts estimate that there are 300 to 400 independent organized groups of franchisees, which are increasing. Julie Bennett of Franchise Times reports in the September issue that they range from “giants like the North American Association of Subway Franchisees serving almost 24,000 domestic units and run by a professional staff in Fairfield, Connecticut, to Expetec… an association of 24 franchisees.”

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