Getting to Know You: Patrick Kaufmann

Board Member Spotlight: Professor Patrick Kaufmann DDIFO Board Member Patrick Kaufmann grew up in Birmingham, Michigan, a leafy suburb halfway between Pontiac and Detroit. Pat holds a BA in Economics from Georgetown University; where he was a classmate of President Bill Clinton. He also holds a JD from Boston College Law School, an MBA from…

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IFA Report Says Franchising Faces Leaner Times

The franchise industry has been warned to prepare for a lean year as the country’s recession worsens. According to the Franchise Business Economic Outlook for 2009, prepared by PricewaterhouseCoopers LLP, the gross value of goods and services in the will decline by 0.5%, or $4.2 billion, in 2009. The number of franchise businesses is expected…

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Wendy’s cuts back on breakfast to test new products

Wendy’s/Arby’s Group Inc. said Tuesday that turnaround plans for Wendy’s include the delay of a systemwide breakfast introduction until 2011, as the chain retools its offerings with product tests in just three markets. Speaking at the seventh annual Cowen & Co. consumer investment conference in New York, company chief executive Roland Smith said Wendy’s missed…

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Credit crunch, make it harder for businesses to change hands

Skittish investors and a rapidly declining economy have stymied the once brisk buying and selling of small businesses in the region. The small entrepreneur has been squeezed by Wall Street’s financial crisis, making it difficult for business owners to retire or simply swap businesses. Business owners have found their companies are worth less because of…

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Free McCafé Beverages at Select McDonald’s in Maine and NH

Jan. 16, 23, 31 and Feb. 7, from 7AM to 7PM, a small hot McCafé or Newman’s Own Organics Coffee is on the house for McDonald’s customers. Participating McDonald’s restaurants throughout Maine and eastern New Hampshire will be offering customers the opportunity to try a free small hot McCafé beverage on Jan. 16, 23, and…

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Retail sales drop expected to last through June

Retail sales will drop even further through June but will improve by year’s end as consumers release pent-up shopping demand, the chief economist for the International Council of Shopping Centers said Thursday. Sales will be down 1.8% in 2009 overall, including a 5% drop in the January-June period from a year earlier and a 2.7%…

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At McDonald’s, the Happiest Meal Is Hot Profits

As of November, the latest data available, the company had delivered 55 consecutive months of increases in global same-store sales. During a year when the stock market lost a third of its value – its worst performance since the Great Depression – shares of McDonald’s gained nearly 6 percent, making the company one of only…

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Consumers Skip Starbucks for Plain Ol’ Joe

Survey: Americans Are Cutting Back on Fancy Coffee Because of the Economy Emily Bryson York reports in AdAge that americans appear to be cutting back on their Starbucks. After reporters in several different cities noticed much shorter lines at their coffee outlets, Ad Age decided to commission Lightspeed Research to find out whether either New…

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Starbucks may cut 1,000 more jobs: report

LOS ANGELES (Reuters) – Coffee chain Starbucks Corp could cut another 1,000 jobs in the coming weeks, according to a report in the Seattle Times on Saturday. The latest cuts could include employees at its Seattle headquarters, district managers and field employees but not the so-called baristas, who serve customers, said the report, which cited…

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DDIFO in 2009 and Beyond

Loss Prevention It is important that Dunkin Brands collects 100% of the royalty income due them. Strong royalty growth and fulfillment is important to every successful franchise system. With that said, the use of antagonizing techniques to create fear, and intimidation, by Dunkin Brands Loss Prevention department needs to stop, especially as these methods have…

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