Coffee Servers Should Be Eligible to Receive Tips

In Massachusetts, one regulation is not only harming small businesses, it’s also taking money out of the pockets of employees in virtually every city and town. Massachusetts’ tip-pooling law is preventing people who work behind the counter at Dunkin’ Donuts and other quick service restaurants from receiving tips. Leaving extra change—or an occasional dollar bill—in a tip cup is a time-honored tradition for Bay State coffee drinkers.

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From Deal Maker to Coffee Maker Dunkin’ Donuts Franchise Owner

In the process of brokering the sale of dozens of Dunkin’ Donuts and many other QSR franchises in and around the New York City area, Alex Rowzani decided he liked the Dunkin’ Donuts business model so much that he’d buy four of his own. In only his first year as a franchisee, two of his stores in Jamaica, NY, earned “top #1 and #2 awards” for greatest growth in guest visits. Bob Wiggins, Operations Vice President for Dunkin’ Brands, personally delivered the awards during a visit to New York.

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