Fantastic Sams is the franchisor of a chain of hair salons. Fantastic Sams licenses rights to its name to regional owners who, in turn, license salon owners to operate the actual salons. In this case, Fantastic Sams brought action against a nonprofit association of regional franchise owners, seeking to stay collective arbitration for declaratory relief against franchisor’s alleged breaches of contract and violations of the Massachusetts Consumer Protection Act. The regional franchise owners’ association formed in order to promote the interests of Fantastic Sams Regional Owners, and its membership consists solely of those regional owners.
Ross Holicker of ROI Events Management, has been planning and running large-scale events for a quarter century. He says his most important job is to make sure every detail is addressed, so attendees and exhibitors can focus their attention on the business at hand. “You have to put yourself in their shoes. What do they need to know about parking or registration? That’s our job. We have to make sure all those details are worked out ahead of time and that we are available to sort out any problems that might arise,” said Holicker, president of ROI Event Management. This year DDIFO has selected ROI Events Management to manage the National Members Conference at Mohegan Sun on September 27 and 28.
DDIFO knows that every Dunkin’ Donuts franchise owner is heavily invested in and takes pride in food and beverage safety and quality. However, factors like employee turnover, foot traffic and multiple language requirements can make it difficult to maintain consistent cleaning and sanitation standards. Enter DDIFO Sponsor Ecolab, a global company that has worked with Dunkin’ Donuts franchisees for 10 years and is eager to expand these relationships to provide the best cleaning and sanitation solutions.
The Massachusetts Department of Criminal Justice Information Services (“DCJIS”) launched a new on-line system (“iCORI”) for employers to use when conducting criminal background checks in Massachusetts.
DDIFO applauds the Massachusetts Joint Committee on Community Development and Small Business and its co-Chairs, Senator Sal DiDomenico (D-Everett) and Representative Linda Dorcena Forry (D-Dorchester), for their efforts on behalf of franchise owners throughout the Commonwealth of Massachusetts.