BEWARE OF…FRANCHISOR DISCLAIMERS

Editor’s Note: Last fall, the Coalition of Franchisee Associations, of which DDIFO is a founding member, requested its counsel, Dady & Gardner, P.A., prepare an amicus brief to support a franchise owner in his appeal of a lawsuit against his franchisor. The case, Avon Hardware Company v. Ace Hardware Corporation, questioned the validity of disclaimers franchisors…

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Spring Safety

For many franchisees, especially among those of us in the northeast, spring can’t come fast enough. This winter’s deep freeze and near-record snowfall took a toll on our weekly sales. I am dreading this year’s common area maintenance (CAM) invoices with all of the snow plowing and salting that was required. Now that it’s spring,…

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Independent Joe: April 2014

With thriving Dunkin’ Donuts stores and various awards under his belt, Larry Lemos credits his parents for much of his success. After emigrating from Portugal to Rhode Island in the 1970s, his parents, Antonio and Maria Lemos, worked for a Dunkin’ Donuts in Warwick, Rhode Island. “Joe Batista was the owner and he saw something…

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Reinvention

As a lifelong baseball fan, it was a thrill to celebrate the 40th anniversary of Hank Aaron’s 715th homerun, which broke the longtime record set by the immortal Babe Ruth. 1974 marked Aaron’s 20th season in the big leagues. It was also the year after Major League Baseball introduced the designated hitter (DH) rule in…

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What’s Brewing: Paid Time Off, Mandates, Protection for Franchisees

Last August, Independent Joe interviewed Yuwen Chen, owner of three Dunkin’ Donuts shops in New York’s Hudson Valley, about paid sick leave legislation that was being considered in New York City and how its passage could affect his businesses 80 miles away. “The costs can really hurt the business owner,” he said, “because not only…

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National DCP Unveils New Initiatives

The United States Postal Service has always been known for making deliveries no matter the weather. In recent years, Fed-Ex and UPS made seven-day-a-week deliveries commonplace. Now, the National DCP wants to transform the delivery system that serves Dunkin’ Donuts franchise owners into a 24/7 operation. The program, called route optimization, is one of two…

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Federal Mandates Worth Watching: Depreciation, Full-time Overtime

While Dunkin’ Donuts franchise owners keep a close eye on the status of various pieces of state legislation, including the minimum wage increase and the paid sick leave act, there are new important items on the docket at the federal level that deserve some close attention too. “One of those items is permanent 15-year depreciation,”…

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Dunkin’s Brand Evolution: Reflecting the Customer’s Changing Needs

Oh, how times have changed. If Dunkin’ Donuts founder William Rosenberg walked into one of the world’s many stores today, he might wonder where he was. Instead of just fresh donuts and coffee, he could order a mocha Irish crème swirl iced latte with wake up wrap ¬– egg whites and turkey sausage only, please.…

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BUNN-O-Matic Corporation

BUNN-O-Matic Corporation has been a preferred supplier to the Dunkin’ system for more than 55 years, supporting the efforts of both the brand and franchisee community since its inception. “Based on measurable standards and mutually beneficial agreements, BUNN-O-Matic Corporation works closely with Dunkin’ Brands and the DCP to ensure high quality equipment and value-added services…

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