What’s Brewing: Payroll challenges, Menus, Labor Costs

Warning: A tidal wave of minimum wage laws and food labeling red tape may soon be headed your way. Dunkin’ and other quick service franchise owners are facing what is shaping up to be a challenging and unpredictable 2016. A no-holds-barred presidential race has pumped new energy into an array of activist causes, from the…

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Dunkin’ Responds to McDonald’s Release of All-Day Breakfast

It’s a lingering question: Is McDonald’s all-day breakfast hurting Dunkin’ or isn’t it? According to John Gordon, principal of Pacific Management Consulting Group and DDIFO’s restaurant analyst, the question will hang around for a while longer. “It’s still too early,” says Gordon. “First, Nigel Travis says Dunkin’ didn’t see any impact and then he says…

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Sandwich Advantage: Franchisees test sandwich stations

No longer just a ho-hum combination of white bread and filling, today’s sandwich has evolved into a creative and versatile snack or portable meal, and a gastrointestinal necessity for Americans on the go. For Dunkin’ Donuts franchisees, this translates into big opportunity and a big challenge. How do you add new and more complicated sandwich…

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Photo by Caroline Cohen

Technology Keeps Improving Dunkin’ Operations

Ken Blum, who owns SMB Donuts and operates 20 Dunkin’ Donuts franchises in the suburbs of Cleveland, Ohio, found one of his stores drowning in a donut overrun one day. To help them move before they went stale, he used the store’s digital outdoor sign to get them sold quickly. “We had installed a Watchfire…

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Court Examines Whether Managers are Exempt from Overtime

When I was a child, I once heard my father tell a client: “If you are looking for loyalty, then you will find it in the dictionary.” Decades later this exchange still sticks with me. No matter how well we treat our employees, it takes very little for one of them to turn on us…

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Independent Joe #37 April/May

No longer just a ho-hum combination of white bread and filling, today’s sandwich has evolved into a creative and versatile snack or portable meal, and a gastrointestinal necessity for Americans on the go. For Dunkin’ Donuts franchisees, this translates into big opportunity and a big challenge. How do you add new and more complicated sandwich…

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Federal Court Tosses Obama Care Subsidies

A federal judge yesterday ruled the Obama administration does not have the authority under the Affordable Care Act to send billions of dollars of cost-reduction payments to insurers without an appropriation from Congress. “Cost sharing reduction payments” had been made to insurance companies to encourage their lowering deductibles and co-payments for low-income Americans who have…

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OSHA Finalizes Injury Report Rule

They couch it in terms of “nudging employers to reduce workplace injuries and illnesses”, but others contend it could be far more damaging to some business operations.  OSHA, the federal Occupational Safety and Health Administration, has finalized a new rule establishing a new electronic reporting requirement for employers of workplace injuries and illnesses.  The rule,…

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