Bob is the kind of regular customer familiar to every franchisee in the Dunkin’ system. For over 40 years, he’s been stopping by for coffee every morning at the Dunkin’ shop in Quincy, Mass. When Victor Carvalho, who along with his brother Octavio, took over running the original Dunkin’ store location from their dad, they…
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In what may best be described as a case of synchronicity, the year that Dunkin’ founder William Rosenberg opened up his first Open Kettle restaurant, a burger stand 3,000 miles away became the first fast food location to institute drive-thru business. That was 1948, and while these two pioneering concepts would one day prove to…
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When Bill Rosenberg opened his first Dunkin’ Donuts restaurant in Quincy, Mass. in 1950, he did so with the “goal to make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well merchandised stores.” And that goal served him well. Dunkin’ Donuts grew quickly and within five years, the first…
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Few of today’s Dunkin’ franchisees can say they’ve been with the brand for 50 years. And only one (that we know of) has logged more than 20 years at both Dunkin’ Brands and as a franchisee. So, when it came time to talk about the evolution of Dunkin’ Donuts, it was an easy decision to…
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This October, DDIFO is hosting the annual National Conference at the famed Opryland Hotel in Nashville, Tennessee. In anticipation of the visit, we are highlighting some of the features at Opryland. SoundWaves, the new four-acre, three-level indoor/outdoor water attraction attached to the Gaylord Opryland Hotel, is what you might call an “upscale waterpark.” It is…
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In keeping with the nostalgic stories in this issue of Independent Joe, we asked writer Scott Van Voorhis to look back 20 (or so) years to a time when many feared an IT glitch would cause a global meltdown. Some of the world’s top Information Technology experts were warning that automated operating systems – controlling…
Read More »Opinions of whether, how and when individual states should re-open for business in light of the coronavirus crisis are as diverse as one can imagine. That said, there are no fewer than a dozen states across the nation committed to opening their economies as soon as today. Four states (Alaska, Georgia, South Carolina and Tennessee)…
Read More »Notwithstanding the unprecedented challenges that small businesses across the country have faced and will continue to confront as we (hopefully) come out of the coronavirus crisis over the next few months, municipal officials from the east coast to the west continue to dictate to businesses how they should be run, who they should employ and…
Read More »With COVID-19 still dominating national news and many states considering reopening processes and timeline options, the Occupational and Safety Health Administration (OSHA) and the Equal Employment Opportunity Commission (EEOC) have both issued updated guidance on COVID-19 and its impact on the workplace after re-openings. In its guidance, OSHA underscores that its guidance neither creates new…
Read More »Beginning today, May 1, 2020 employers must use the newer Employment Eligibility Verification Form (with the revised date of 10/21/19-found in the bottom left-hand corner). Form I-9 is published by the US Citizenship and Immigration Service (USCIS) and changed periodically to address current issues. For the past three months, notwithstanding the coronavirus crisis, employers have…
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