Other State Issues to Consider

Staying abreast of the plethora of issues facing the small businessman and woman in the normal course of business is enough of a challenge, but in light of coronavirus regulations, mandates and guidance, it is practically full-time. To help keep you aware, we note that New York, which just announced a mandatory self-quarantine for visitors…

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Tale of Two Approaches

As Congress gets closer to possibly another economic recovery legislation, and the clamor to date has been for as much a $1 trillion in relief to state and local government, we’ve now entered FY 2021 budget. With tax receipts significantly reduced, every state and local government is facing some tough budget decisions. A quick look…

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Competitor News

Over the past few weeks, there have been a number of announcements of one sort or another about some competitor companies that we thought we’d be sure you were aware of. First off, on the politically correct front, Starbucks announced that the company “stood against hate speech” and was therefore pausing all advertising on social…

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Thoughts on July 4th

It seems this year more than most, we should stop and consider the sacrifices that our Founding Fathers made those 244 years ago with the signing of the Declaration of Independence that we celebrate tomorrow. We may have had some problems and committed some sins over those two and a half centuries, but the United…

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Independent Joe #62 May/June 2020

What a difference a day makes. Or to update that rhetorical message, what a difference three months makes. Yes, it was just three short months ago when states like Florida, Texas, Arizona and a host of others across the south and southwest were seemingly enjoying some inexplicable level of immunity from the coronavirus pandemic. Businesses…

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Balancing Risk and Action

What a difference a day makes. Or to update that rhetorical message, what a difference three months makes. Yes, it was just three short months ago when states like Florida, Texas, Arizona and a host of others across the south and southwest were seemingly enjoying some inexplicable level of immunity from the coronavirus pandemic. Businesses…

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What’s Brewing: Jobs Recovery, COVID-19 Regulations, Employee Health, Wage Hikes

It was never easy running a quick-service franchise. But over the past few months, the lives of Dunkin’ franchise owners have gotten infinitely more complicated. Franchisees already had their hands full before the coronavirus crisis hit keeping customers happy, keeping employees satisfied, and keeping bottom lines healthy—all while negotiating the challenges posed by various federal,…

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Focus on Human Resources: Pandemic challenges the efforts to support employees and nourish the business

The restaurant industry – and particularly the Quick Service Restaurant (QSR) industry – is facing many challenges, among them finding and retaining good, reliable employees. It’s no secret that restaurants have an extremely high turnover rate with employees flowing through the revolving door. Data compiled before the coronavirus pandemic, showed employee turnover ran as high…

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Franchisees Follow the Playbook & Weigh Their Options

Every franchisee can remember the day they closed their lobbies because of the coronavirus pandemic. For Charles Cutler, who operates 12 stores in Georgia and South Carolina, the date was March 15. “It was and wasn’t a hard decision. Our employees were alarmed as was the rest of the country, including customers, about how you…

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