Here Come the Robots: QSR’s Seek Solutions to Staffing Crisis

Facing a continued staffing crisis and growing labor costs, many businesses are looking beyond the next hire. Consider the barista who never calls in sick or the coffee-making bots that brew up to 300 portions per shift, work 24/7 and never take breaks, except for refilling or cleaning. In many ways, the crippling U.S. labor…

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Inspire’s Foray into Ghost Kitchens

Many long-time Dunkin’ franchisees still point to the introduction of the bagel as the rocket fuel that ignited this brand. Others may say it was the relentless commitment to marketing and advertising. For Dunkin’s new owner, Inspire Brands, the next great thing may be created soon at the company’s new Inspire Innovation Center in Atlanta.…

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New Jersey Franchisee Proudly Reflects on a 31-Year Career

You don’t have to talk to Kevin Maybury for too long before realizing that when the New York native sets a goal, he’s all in. For proof, take a look at his LinkedIn profile. Among the several titles he has listed is “former Ironman athlete.” For many, the Ironman is considered the ultimate race, one…

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Continued Uncertainty Surrounds the Joint Employer Rule

At the end of July 2021, the U.S. Department of Labor (DOL) implemented a final rule to rescind the “Joint Employer Status under the Fair Labor Standards Act,” also known as the Joint Employer Rule, which first published in January 2020 under the Trump administration. This action should come as no surprise if you are…

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