3Wire Group has been providing parts and supply chain solutions to Dunkin’ Donuts franchise owners nationwide since January 2012 and became a DDIFO sponsor that same year.
3Wire helps franchisees save time and money procuring genuine OEM food and beverage equipment replacement parts. 3Wire provides Dunkin’-specific ordering, inventory and pricing which can be accessed automatically via a franchisee’s online account or by contacting dedicated customer service managers.
“Dunkin’ Donuts franchise owners see a reduction in equipment downtime and increased store sales due to regionally stocked parts inventory ready for shipment and easily found in our Dunkin’-branded catalogs and customized DCP website,” said Business Development Manager Jim Chamberlain.
Chamberlain said 3Wire routinely receives positive feedback from Dunkin’ franchisees about its parts and supply chain program. Specifically, he said franchisees cite ease of ordering via the 3Wire website and catalogs, excellent system-wide pricing from the national program, fast order-to-receipt turnaround and superior customer service from the dedicated national accounts team.
To learn more or to order parts, visit www.dcppartsdirect.com or call 3Wire’s Dunkin’ Donuts customer service team at 855-427-8209.