While the labor shortage has impacted businesses across the board, franchisees know firsthand how the hospitality space is getting hit especially hard. Many workers in hospitality, who lost their jobs during the pandemic, don’t intend to return to work in the industry, according to research from the career site Joblist that examined the second quarter…
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In the face of a historic labor shortage, there are several levers franchisees can pull to help recruit and retain workers. One that may not be top of mind is to communicate their plight to state and federal lawmakers. “They are aware of the labor shortage, but they need specific examples from their constituents,” says…
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The Build Back Better (BBB) Act is a signature piece of legislation that President Joe Biden put forth ahead of his inauguration. In Nov. 2021, the House of Representatives approved the $2 trillion plan that initially included funds for Covid-19 relief, social services, welfare, infrastructure and reducing the effects of climate change. But, Democratic Senator…
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When her husband was battling cancer, Ava Lawrence turned to Dunkin’ to support herself and her children’ Ava Lawrence and her partners are preparing to build their seventh Dunkin’ store in the Tampa Bay area. Getting here has been a long road for the Massachusetts native. Unlike many New Englanders who have made their career…
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Most would agree that a salad and coffee doesn’t evoke the same feeling as a donut and coffee. But, prepackaged salads have made their way into six Dunkin’ shops—three in Chicago and three in Clark, New Jersey, about 25 miles west of New York City. The Chicago-based company, Farmer’s Fridge, is supplying Dunkin’ the salads…
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No doubt the pandemic has caused stress, financial hardship, and loss across the world. But it’s also brought attention to the good acts people perform in order to help others. Many of those thoughtful deeds took place at Dunkin’ stores across the nation. Whether it has been franchisees, employees or customers performing acts of kindness,…
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While the coronavirus pandemic has changed many things in our daily lives, it has not had much of a jolt on coffee consumption. In fact, our collective thirst for coffee is only expected to grow next year. For Dunkin’ franchisees, that is just the kind of reassurance they need after a uniquely challenging year and…
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Every franchisee can remember the day they closed their lobbies because of the coronavirus pandemic. For Charles Cutler, who operates 12 stores in Georgia and South Carolina, the date was March 15. “It was and wasn’t a hard decision. Our employees were alarmed as was the rest of the country, including customers, about how you…
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Bob is the kind of regular customer familiar to every franchisee in the Dunkin’ system. For over 40 years, he’s been stopping by for coffee every morning at the Dunkin’ shop in Quincy, Mass. When Victor Carvalho, who along with his brother Octavio, took over running the original Dunkin’ store location from their dad, they…
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The staple Styrofoam cup will soon be a thing of the past in the Dunkin’ world. As of last May, Dunkin’ Brands removed foam cups from all New York City and California locations. Stores in Hawaii are in the midst of replacing foam cups too, with the brand planning for all of its 12,500 stores…
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