1,000 & Counting: Dunkin’ Reaches Milepost in Next Gen Development

For Andy Awale, who opened his first Dunkin’ in Georgia in 2015 and now has 10 locations, the spotlight was shining down on his new restaurant in Woodstock. On March 24, 2021, the location at 8000 Alabama Road NE (in metro Atlanta) officially became the one thousandth Next Gen restaurant to open in the Dunkin’…

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QSRs Heat Up Breakfast Competition

For quarantine weary diners, the fast food breakfast industry has echoed with a clear message: We have some cool new foods to try for your morning meal. After 2020 when product innovation was largely put on hold as restaurants focused on staying afloat and managing health and safety issues, the leading chains launched 2021 with…

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Hope Lies Ahead but Restaurants Still Need Relief

As 2021 got started, two important events began changing the outlook for the nation’s battered restaurant industry. People started getting vaccines and receiving a new round of $600 government relief checks. Data from the same period shows same-store sales increasing at many chain restaurants, according to the data insight company Black Box Intelligence. That matches…

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Catching the Oat Milk Wave

It’s easy to typecast the Dunkin’ customer as a blue-collar, regular joe, who cares about basic coffee and donuts. It’s especially easy when comparing Dunkin’ to Starbucks. But, Dunkin’ has consistently shown its willingness to shake up the menu and give customers a chance to sample healthier alternatives. Consider the veggie egg-white flatbread, or the…

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A Golden State Milestone for Dunkin’s Expansion

Go west, young man,” has been the call since the frontier days, along with the belief that more opportunities are available out west for pioneering spirits. This has proved true for Dunkin’, as the chain celebrated the opening of its 100th store in California, the land of the gold rush – and a rush of…

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Hey, Want a Job?

We don’t need to tell you about the labor shortage in QSR restaurants. It’s probably one of the things that keeps you up at night. It’s definitely an issue for Alex Fernandez, who owns one Dunkin’ shop in St. John’s County, Florida, and five other locations in neighboring counties. With an unemployment rate of 2.8…

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Alexa, Tell Me About Dunkin’ and Data

“Alexa, open Dunkin.” “Alexa, order me a pumpkin spiced iced coffee.” “Alexa, drink my coffee for me and bring me my slippers and newspaper.” The flourishing realm of voice activation isn’t quite up to these last tasks – yet. But for Dunkin’ Brands, voice-activated ordering is a clarion call towards sales growth and forward-thinking. Nearly…

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Benchmarking the Boss: As Travis looks ahead, we look back at his tenure as CEO

Nigel Travis gets an A- for his successful tenure as Dunkin’ CEO. That seems to be the agreement among analysts and a conclusion reached after reading news reports and industry updates. While not a perfect grade, Travis’s near decade-long tenure had successful benchmarks, such as bringing the company public and increasing the domestic and international…

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Summer Season Help Wanted

These are the vacation spots that symbolize an idyllic summer: Cape Cod to Mackinac Island; Ogunquit, Maine to Hilton Head. They’re as American as apple pie. But increasingly, these hot spots have relied on foreign workers to do jobs that would otherwise go unfilled. With an unemployment rate hovering around 4 percent and a scarce…

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