A Franchisee’s Challenge: Selling more coffee in an emerging market

While the Boston Crème, jelly-filled and glazed ring donuts fly out the door at the Dunkin’ Donuts in St. Joseph, Missouri, cups of fresh brewed coffee are still a slow seller. It’s the ongoing challenge for franchisee Dave Riggs, who opened the restaurant in 2012. “Making Midwest customers more aware of the high quality of…

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Tax Policies and Economic Outlook: How does your state rate?

Why does Utah rank on top in U.S. economic outlook, while Vermont is on the bottom? When you examine the tax policies of the United States, you can draw certain conclusions about how taxes and regulations impact small business owners. According to a recent study from the American Legislative Exchange Council (ALEC), a pro-business partnership…

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New Dunkin’ Redesign Rolls Out

When franchisee David McNulty opened the newly redesigned Dunkin’ Donuts on busy North Roosevelt Boulevard in Key West, Fla., he wondered how customers would respond to the brand’s updated look and layout. The former KFC location had been completely gutted and replaced with Dunkin’ Donuts’ sophisticated and mellow “Fresh Brew” makeover. Instead of a grab-and-go…

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National Conference in Atlantic City: Why it Matters

It’s been called “The World’s Playground,” “Queen of the Resorts,” “Boardwalk Empire,” and “Monopoly City.” Atlantic City, the iconic seaside resort and undisputed gaming capital of the east coast, is world famous for its magnificent boardwalk, glitzy casinos and storied entertainers that headline this national showplace. But “AC” is indeed “Always Turned On” in other…

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Dunkin Strengthens Boston During Marathon Tragedy

While most of greater Boston was locked down during a massive manhunt for one of the Boston Marathon bombing suspects, authorities allowed at least one business to remain open to feed first responders: Dunkin’ Donuts. Adjacent to the Watertown Police Department, the town’s Dunkin’ Donuts voluntarily provided free coffee and snacks to state and local…

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Chris Prazeres with friends and family at mile 25 of the Boston Marathon. Because of the bombings Chris and thousands of other runners never made it to the finish line 1.2 miles away.

A Different Finish Line for One Determined Runner: Christopher Prazeres’ story

Of all the scenarios that Christopher Prazeres imagined as he toed the starting line for the legendary marathon course, he never dreamed that the world’s oldest annual 26.2-mile race would be tragically interrupted by terrorism. It was a sunny April 15 morning, and Prazeres, a second-generation owner of a network which includes seven stores in…

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Boston Marathon, lost revenue

Near the Finish Line: Franchisee Efharis Alepedis’ Shop Rebounds Quickly

For Efharis Alepedis, there was no indication that the illustrious 117th running of the Boston Marathon was going to be any different this year for her family’s bustling Copley Square store. It’s the busiest day of the year for the shop, which is just a few hundred feet from the famed blue-and-yellow painted finish line.…

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