Motta Will Take Proactive Role as New CFA Chair

When Keith Miller, the outgoing Chairman of the Coalition of Franchisee Associations (CFA), posted his farewell address on the franchisee website Blue Mau Mau, he welcomed his successor by stating that he looked forward to “working with new Chairman, John Motta, to elevate the CFA during his term.” Motta, who has been a Dunkin’ Donuts…

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Dunkin’ Donuts and Dale Carnegie

Late in 2015, the global brands unit of a major hospitality company recognized they had a problem. The unit was bracing for massive international expansion across several of its key brand properties. The problem was they needed to promote from within, but knew their pipeline did not contain leaders that were ready to step up.…

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Misclassifying Employees Can Be a Costly Mistake

In this day and age, most employers have considered the possibility of wage-hour liability. Savvy employers understand that wage-hour liability comes in many different forms, and two of the most talked about have been “misclassification” and unpaid overtime. Misclassification can occur in one of two ways: either the employer classifies a worker as an independent…

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Agenda for 2018 DDIFO National Conference

Monday, June 11 11:00 am The Phantom Gourmet: Current Trends and Regulations in the Restaurant Environment Phantom Gourmet founder & CEO Dave Andelman 11:45 am Lunch in the Franchise Solutions Marketplace 1:15 pm Encroachment, Impact of Private Equity & Other Legal Trends Impacting Your Business Attorney Robert Zarco – Zarco, Einhorn, Salkowski & Brito, P.A. 2:15…

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Hall of Fame Candidate Eligibility Criteria

Induction Eligibility Criteria Eligibility & Tenure The candidate must be or have been involved for 15 years or more with the Dunkin’ Donuts system.  For the purposes of DDIFO Hall of Fame eligibility, the system is defined as being a Dunkin’ Donuts Franchise Owner, an employee of a Franchise Owner, a Dunkin’ Brands employee, DCP…

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Dunkin’s Brew-haha

Senior executives at Dunkin’ Brands have, for the past several years, successfully brought new products to the market, with the hope of developing brand loyalty among younger consumers. The Dunkin’ mobile app has made the process of ordering a beverage and snack with a smartphone simple and reliable. Dunkin’s cold brew exposed customers to a…

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Independent Joe #48 February/ March 2018

I have always been a big sports fan, pretty much any sport too, where the game is challenging and the skills of the players something to behold. So, it should come as no surprise that I am a fan of the Olympic Games, and while watching the dazzling opening ceremony, I had a bit of…

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2017 Tax Cuts and Jobs Act a Mixed Bag for Franchisees

With all that has been written about the long-awaited $1.5 trillion Tax Cuts and Jobs Act of 2017, of the most particular interest to Dunkin’ Donuts franchisees may be the comments of Robert Cresanti, the CEO of the International Franchise Association. In a statement issued prior to the signing, Cresanti thanked the Senate for “listening…

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Strength in the Middle

Vying to stand out among the competition is nothing new to a quick service restaurant. But recently, some have cast a questioning eyebrow at Dunkin’s middle-price point position in the increasingly crowded coffee marketplace. After last fall’s re-launch of McDonald’s McCafe coffee, analyst Jeremy Scott of Mizuho wrote: “We view Dunkin’s straddle between value-orientation and…

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