It’s about the value

My wife and I had a “spirited discussion” recently about whether to replace our functional, 20+ year old living-room set with something newer and more stylish. Our positions were somewhat predictable – she felt strongly that it was time to update, while I was of the mind that although the set was aging, it was…

Read More »

Whose Business is it Anyway?

Has it ever occurred to you that you don’t actually own your network of Dunkin’ Donuts restaurants? Well, let me clarify that proposition…while you most likely own the assets, such as the coffee pots, menu boards, and Radiant systems, you do not have the unfettered ability to sell your business. Even if you and your…

Read More »

Maryland Franchisee Made Dunkin’ His Home Port

There’s an old proverb that says, “Smooth seas do not make skillful sailors” – with the logical corollary being that rough going will surely forge good men of the sea. Such could be said for former Merchant Marine Todd LaLumiere, who after a rocky start and a series of subsequent obstacles along the way, has…

Read More »

Independent Joe #45 August/ September 2017

 To paraphrase Paul Revere’s famous warning: “Change is coming! Change is coming!” You know all about it: Dunkin’s menu simplification, aimed at improving the brand’s competitiveness by reducing the number of sandwiches and keeping the focus on beverages. In the Tampa area, franchisee Alex Fernandez gladly rolled out a menu reduction in early August,…

Read More »

Early Bird Deals End September 9th & Speaker Annoucement

Early bird pricing for this year’s DDIFO National Conference will end on September 9. Now is the time to lock in your rate for what promises to be a fantastic event, populated by franchisees from across the Dunkin’ footprint, experts on franchising, quick serve restaurants, government affairs and winning Pro Football games… The 2017 DDIFO…

Read More »

Dunkin’ Foundation Brings Joy to Children and Franchisees

The Merriam-Webster dictionary defines joy as “a source or cause of delight.” There is no doubt that the Joy In Childhood Foundation is just such a fountain of delight for youngsters across America and around the world who benefit from the generosity of Dunkin’ Donuts franchise owners. Formerly known as The Dunkin’ Donuts and Baskin-Robbins…

Read More »

NDCP Expands to Better Serve Members

When it comes to operating a Dunkin’ Donuts franchise, a primary concern is serving your customers what they want when they want it. At National DCP (NDCP), the supply chain management cooperative created to serve the franchisees of Dunkin’ Donuts, job number one is providing products at the lowest sustainable costs, ensuring that orders arrive…

Read More »

Rebuilding the Brand in Rochester

In 2001, Dunkin’ Donut’s barely dotted the landscape of Rochester, New York, with only a few stores in operation. That was the year Luis Ribeiro moved to Rochester with the goal of rejuvenating the brand’s waning presence in the area. “Some stores had closed,” Ribeiro describes of the time. “There was one drive thru in…

Read More »