Help Wanted: Must Have Four Legs and Wet Noses!

As job requirements go, these are unusual by most standards. Candidates must complete a rigorous six to 18 month-long training program, possess the skill and experience to spread joy wherever they go and, yes, have a wagging tail. That’s just some of what it takes to become a service dog for the Dunkin’ Joy in…

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QSRs Find Their Footing in Uncertain Times

The Dunkin’ shop on Bragg Boulevard in Fayetteville, N.C. is a microcosm of the impact COVID-19 has had on the chain restaurant business. The newly remodeled next-generation shop is near a cluster of quick serve and fast casual restaurants like Krispy Kreme, McDonalds, Pizza Hut and Dominos, along with local barbeque, Chinese and Mexican take-out…

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Pandemic Puts Pressure on Urban Locations

On a typical weekday, any Dunkin’ in an urban setting would be bustling: walkers, commuters awaiting public transportation, tourists, and students would populate the register lines while the plan-ahead types would breeze in and out of the mobile pickup station. But since the COVID-19 pandemic first prompted shutdowns across the U.S. in March, urban franchisees…

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Lessons Learned: Virtual Connections Help Franchisees Thrive in 2020

Virtual learning has helped bring people together to learn, connect, and help business move forward during the ongoing coronavirus pandemic. It’s a key component for how Dunkin’ Brands has, during this unprecedented time, been able to uphold its motto: people over profits. “As a learning team, we take that seriously and have been working to…

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Back to School Means More Paid Leave for Employees

With fall upon us, employers should prepare for renewed requests for COVID-related paid leave due to school/childcare responsibilities. Many schools are re-opening as, or switching to, a remote curriculum or a hybrid model, mixing both remote and in-person learning. The result will leave parents scrambling to balance work and childcare needs and employers uncertain about…

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Independent Joe #63 August/September 2020

As job requirements go, these are unusual by most standards. Candidates must complete a rigorous six to 18 month-long training program, possess the skill and experience to spread joy wherever they go and, yes, have a wagging tail. That’s just some of what it takes to become a service dog for the Dunkin’ Joy in…

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Analytix Solutions: Managing Challenges Faced by Multi-Unit Franchisees

Especially in these challenging times, the accounting and reporting challenges that franchise owners – especially multi-store franchise owners – experience can be legion. In response, Analytix has developed a specific Dunkin’ portal that addresses 5-8 of the primary pain points and this presentation will take you that process in detail so that you will have…

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HigherMe: Hiring Smarter Faster and Cheaper During COVID-19

During a time of record unemployment, but with Dunkin’ and other companies looking to hire nationwide, the approach you employ will be critical. With many job seekers hesitant to return to work, this webinar, with HigherMe, will discuss tactics and tools that Dunkin’ franchisees can use to increase application flow, reduce recruiting costs, and hire…

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Independent Joe #62 May/June 2020

What a difference a day makes. Or to update that rhetorical message, what a difference three months makes. Yes, it was just three short months ago when states like Florida, Texas, Arizona and a host of others across the south and southwest were seemingly enjoying some inexplicable level of immunity from the coronavirus pandemic. Businesses…

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