Why DD Perks is a Top Loyalty Program

A recent article in the restaurant news site Eater referred to data as “the new gold,” pointing out that “consumers should know that in 2018, basically every restaurant and business is trying to collect personal data — some are just more up front about it than others.” Speaking at the Multi-Unit Foodservice Operators Conference in Dallas…

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Hard Work Helps Deo Braga Make Local Connections

For Deo Braga, coming to America meant a fast track to opportunity. As a teenager in the Azores, Braga yearned for more. While attending college and working with his father, Manuel Furtado Braga, he ran a local bar and grocery store the family owned. His uncle, Barry Furtado, was already living in America and running…

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Looking Back Over 50 Issues of Indy Joe

There is a sense of continuity that comes with publishing a magazine every two months. For DDIFO, this magazine has provided an opportunity to explore and explain in detail how the business of running a Dunkin’ Donuts restaurant is constantly changing. Our work requires that we are always looking ahead—to understand how the past can…

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A New Venue and a Fresh Perspective from DDIFO

Of the millions of people who travel to New Orleans every year, you might be surprised to learn that less than 15 percent visit for a conference, convention or trade show. While the influx of business travelers continues to swell, along with all other visitors to this fun-loving and historic city, so do the vacation…

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Outspoken QSR CEO will headline National Conference

Andy Puzder is widely credited with turning around the troubled quick service restaurant chains of Hardee’s and Carl’s Jr. By the time he left his position last year – and was being considered for the position of U.S. Labor Secretary – Puzder had earned a reputation as a smart restaurant operator who understands the challenges…

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Holiday Joy

The Northeast Chapter of the Joy in Childhood Foundation, the charitable foundation supported by the Dunkin’ Donuts and Baskin-Robbins brands, hosted its annual Northeast Gala January 18, 2018 at the Fairmont Copley Hotel in Boston and celebrated the milestone of funding over $2 million in grants to over 150 local nonprofit organizations that help bring…

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Why Big Investors are Bullish on Dunkin’ Stock

On October 31, 2017, as Dunkin’ Donuts franchise owners were gathered at Foxwoods for the DDIFO National Conference, rumors of a marriage between Dunkin’ and Krispy Kreme spread across the business press and social media. Experts offered their opinions on CNBC, Bloomberg and Nation’s Restaurant News. Among those discussing a possible purchase by the private…

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A First for the DDIFO Hall of Fame

The first thing people may have noticed when they walked into the ballroom for this year’s DDIFO Franchisee Owners Hall of Fame luncheon was the Secret Service agents guarding the door. They were joined by members of the Connecticut State Police and the Mashantucket Pequot Tribal Police Department. The heavy law enforcement presence was in…

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Eric Trump to Address National Conference

It’s not every day an independent franchisee association can announce the son of the President of the United States will speak at its annual meeting. But with the assistance of a well-known Dunkin’ Donuts family, Eric F. Trump has confirmed he will appear at the 2017 DDIFO National Conference. “This is a wonderful honor for…

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