Membership Matters in the Mid-Atlantic Region

Franchise owners who attended the latest meeting of the DD Independent Franchise Owners and the IAFO (Independent Association of Franchise Owners) held in Newark, NJ December 2nd, say the program offered relevant information and a forum to discuss ongoing issues.

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Franchisees Go for the FLIP

A majority of Dunkin’ Donuts franchise owners has signed up for the FLIP – a Brand and BAC led initiative to convert a majority of Dunkin’ shops nationwide to one technology platform. The platform includes March Systems video surveillance, Radiant POS systems, a price confirmation board for drive-thrus and handheld scanners for bar-coded merchandise and for processing credit cards, gift cards and coupons.

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Hortons’ Retreat From New England

No matter how you slice it, Tim Hortons pull-out from Providence, Hartford and some shops in Maine, proves that the investment Dunkin’ Donuts franchise owners have made in these New England markets has paid off.

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Immigration-The Dunkin’ Donuts Success Story

The story that Kevin McCarthy told at the National Immigrant Integration Conference (NIIC) on September 30, is one that is familiar to most Dunkin’ Donuts franchise owners, particularly those who have been in the system for a while. It is their story – how hard working immigrants could build something for themselves, their families and for the company that gave them the opportunity.

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Dunkin’ Donuts Franchise Owners Resisting Price Hikes on Bagged Coffee

97% of Dunkin’ Donuts franchise owners responding to a recent survey say they have not raised the prices of 16 ounce bags of Dunkin’ Donuts coffee even though the cost for coffee beans has reached a 13 year high. J.M. Smucker Company, which sells Dunkin’ Donuts licensed coffee at supermarkets and other retail outlets, announced it has raised prices by 9%. Comments Invited!

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Controlling Risk

Let’s face it, running a small business is a risk—and not just in a bad economy. Every day different challenges threaten to undermine a business owner’s efforts or sap his investment. Some risks can be avoided; others, like natural disasters, can’t. Rupali Shah and Storm Wilkins, attorneys with the firm RPS Legal Solutions, LLC in Philadelphia, provide legal advice and representation of their business clients. They also help franchise owners manage risks and prevent little problems from destabilizing a business.

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Franchisor Retaliation: A thing of the past?

The American Heritage Dictionary defines retaliate as, “To return like for like, especially evil for evil.” In life we are taught that one good turn deserves another. In franchising, many believe there is evil lurking when a franchisor decides it does not agree with the words or actions of one of its franchisees. This is especially so when the actions of the franchisor are based on that franchisee’s membership in or leadership of a franchisee association.

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DDIFO Names Seth Vice-Chairman of the Board

Asheesh Seth, the newest addition to the DDIFO’s Board of Directors, has been named vice-chairman of the board. The vote was counted at the most recent board meeting on June 22, 2010 and marks the first time DDIFO leadership has included a vice-chairman.

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Pieces of the Puzzle: A Guide to Successful Asset Protection

It’s estimated that 70% of family businesses in the U.S. fail after ownership is transferred from one generation to the next. Historically, Dunkin’ Donuts has attracted operators whose aim is always to pass the business down to their children—and beyond. The challenge of completing that transfer successfully and protecting the family’s assets is complicated by the language written into the Dunkin’ Donuts Franchise Agreement. DDIFO Members read more…

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