Innovation Helps Commissaries Achieve Efficiency and Consistency

Long before the first Dunkin’ Donuts franchise owner opened a central kitchen (CML), Belshaw was already established as a leader in the manufacture of donut machines. By the time Bill Rosenberg opened the first Dunkin’ store, Belshaw was already selling its machines internationally. By the mid 1960’s, Belshaw machines were helping franchise owners make donuts in the backs of their stores and when the first CMLs went on line in the late 1990’s, Belshaw was the brand standard. DDIFO members read more….

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DDIFO Road Show Stops in Newark

Coming off the announcement that 400 Dunkin’ shops in the Chicago region have joined the DD Independent Franchise Owners (DDIFO), the organization will host a meeting for franchise owners in the New York Metro area and Mid-Atlantic region on Thursday June 3, 2010, at the Sheraton Hotel in Newark, NJ.

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Access Offers Pay per Performance Marketing Options for Franchise Owners

If Dunkin’ Donuts franchise owners are not familiar with how Access Rewards works, they may want to ask their customers. According to Doug Jentzsch, Director of Partnership Marketing for Access, customers who belong to various groups or associations that offer member discount programs are printing coupons for Dunkin’ stores more than any other restaurant or service provider in their database

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Jera Concepts Helps Franchise Owners Forecast

Wynne Barrett of Jera Concepts explains forecasting in one simple sentence. “Good data in means good forecasting out.” As a former Dunkin’ franchise owner and now the VP of Business Development for Jera, Barrett understands the inventory and supply chain challenges franchisees and central kitchen (CML) operators face. When he joined Jera in 2004 he helped develop the food service component of Jera’s network solutions business.

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Squirrel Hill: Not your Grandfather’s Dunkin’ Donuts

Squirrel Hill is a section of Pittsburgh known for its ethnic restaurants, old fashioned grocery stores and trendy boutiques. It is also home to a very different kind of Dunkin’ Donuts shop. Opened less than a year ago, the store is big—over 2,000 square feet—and features a sitting area with bookshelves, a fireplace and flat screen TVs. DDIFO Members read more…

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Political Action Committee Benefits Dunkin’ Donuts Franchise Owners

In 2010, Dunkin’ Donuts franchise owners will have the opportunity to get more involved in government relations beginning with the creation of the Dunkin’ Donuts Franchise Owners Massachusetts Political Action Committee (DDFO MassPAC). Created as an independent entity, DDFO MassPAC is completely separate from the DDIFO, but exists to leverage the combined resources of Dunkin’ Donuts franchise owners to promote and protect the business interests of that group.

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Changing the Face of Operational Compliance in 2010

If there was one issue that galvanized Dunkin’ Donuts franchise owners in 2009 it was compliance. According to estimates provided to the DDIFO over 675 stores were placed onto the Operations Compliance Team in 2009. Over the last 12 months, we have talked with dozens of franchise owners about their experience with the Compliance Team. Many described their participation as painful, frightening and abusive. DDIFO Members Only Content

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Hope Springs from Tragic Death

Victoria Marie Sousa was only 12 years old when she died from complications from the H1N1 flu. A bright, athletic girl, her life was shaped by her love for family and her strong faith. Now, in her memory, her family has created the Victoria Foundation which follows the tenets of Sister Catherine McCauley, who founded the Sisters of Mercy in 1831. Louis Sousa, Victoria’s father, is partner in the Rhode Island law firm of Lisa & Sousa, LTD. The firm represents many Dunkin’ Donuts franchise owners and has been the general counsel for the DDIFO for over 20 years.

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Dunkin’ Donuts Coffee Served Here

It sounds like a developer’s dream: open a Dunkin’ Donuts franchise near a major commercial building or hospital. Employees, visitors and patients will surely stop in for a cup of coffee on their way in, their way out or during a break. Landing such a development deal would surely be profitable—even in a tough economy. But, as many franchise owners have learned, profits dry up and customer counts drop when the building lands its own deal to sell Dunkin’ Donuts coffee on-site. Restricted for DDIFO Members Only

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