Time Out to Enjoy The Big Easy

Get ready for some spicy Cajun food and toe-tapping jazz – this year’s DDIFO National Conference is taking it south to New Orleans. This might be one of the best years to visit: It’s the city’s 300th birthday. And this is a city that knows how to party. “It’s more than just Mardi Gras,” says…

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Community Corner: A Family Affair

For Mitzi Lawlor, community involvement is more than a commitment: it’s a family tradition. Her parents, Helen and Ralph D’Alelio, bought their first Dunkin’ Donuts store in Massachusetts in 1977. For the next 30 years they used their business to improve the lives of those living in the area, particularly children. “My mother always gave…

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The Community is Her Business

When people come into Pat Barnett’s Dunkin’ Donuts shops, they are likely to see something they don’t see in other coffee shops or quick service restaurants. Barnett hires people some might consider unemployable, people with disabilities that may overshadow their abilities. “I hire them so they can feel good about themselves,” she says. “I want…

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Steve Catalano: Stepping Up

Steve Catalano knows firsthand that one person can make a difference. Catalano has raised more than $180,000 for Lyme disease research since 2015, after his daughter contracted it. That’s a hefty sum in such a short time. But he started giving back long before it became personal. A Dunkin’ Donuts franchise owner for 27 years, he…

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2016 DDIFO National Conference Promises the Wonder of it All

Pack your bags, make your plans, and get ready to experience “The Wonder of it All,” at the 2016 DDIFO National Conference, happening October 24-25 at Foxwoods Resort Casino in Mashantucket, Connecticut. The conference will convene franchisees from around the country in the place where Dunkin’ Donuts got its start: New England. The past three…

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A Commitment to Family Spawns a Second Career for Florida Franchisee

Alex Fernandez thought he had retired. After almost 30 years with AIG, the international insurance and financial services firm, Fernandez was ready to try a life of golf and relaxation. Then a family crisis intervened and Fernandez found himself back in the world of work, in a different country and a different business entirely. And…

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Hurricanes Aren’t the Only Things Brewing in the Outer Banks

Some people will do just about anything to get their morning cup of Dunkin’ Donuts brew. Gregory Nigro opened his own shop. And not in an easy location: he opened his Dunkin’ in the Outer Banks of North Carolina, a place known for being buffeted by hurricanes, nor’easters and other foul weather that can make…

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Feeling the Squeeze: Franchisees Face Costly State Laws & Regs

Rising health care premiums. Minimum wage increases. Paid sick leave. Bans on large sugary drinks and Styrofoam containers. Running a business has plenty of challenges even before the government gets involved. And get involved they have: federal, state, and local governments are all looking for ways to squeeze more money out of businesses and individuals,…

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Pennsylvania Shop Has A Legacy of Connecting Its Community

On the wall in Ann Caruso’s family room hangs a pastel of a conservation area in the town where she lives. She loves it not because the colors match the ones in her rug, though that’s nice, too, but because it’s a walk she has taken with her husband and kids many times. It’s the…

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