Citizens Runs on Dunkin’

Citizens Bank said Tuesday it was opening its first branch inside a Dunkin’ Brands store. The new operation will be at 815 South Main St. in Bellingham. The branch will offer window teller service as well as private offices for loan applications and other specialized services. The branch will be open seven days a week, while an ATM is also available in the eatery.

Read More »

Weighing in on Press Coverage

Op-Ed by Matt Ellis, DDIFO’s Communication Director. Response to the Boston Globe’s recent article “Franchisees say Dunkin’s brewing trouble” illustrates the differing opinions franchise owners have about seeing their issues discussed in the press. Some lauded Jenn Abelson’s article as an important discussion of an issue of interest to the entire Dunkin’ Donuts franchise community; others saw it as an improper public airing of dirty laundry. In either case, any news related to Dunkin’ Donuts strikes a chord because of the popularity and positive perception people have for Dunkin’ Donuts and its products.

Read More »

Money-Saving, Profit-Boosting Strategies for Franchise Owners

In light of the current economic recession, Dunkin’ franchise owners are rightfully being even more vigilant about the bottom line. The DDIFO is mindful of this and wants to help its members identify ways to save money and boost profits. DDIFO Sponsor, Performance Business Solutions, LLC (PBS) and its sister company, MS Consultants, LLC offer services in areas franchisees might not be aware of that can make a significant difference in terms of reducing business expenses, particularly in the area of tax savings.

Read More »

Attorneys Criticize Dunkin’ Donuts’ Litigious Behavior

Following Dunkin’ Donuts Independent Franchise Owners’ (DDIFO) twentieth annual meeting in September, president Jim Coen issued a letter to members stating that the association favors a more collaborative approach to reconciling the problems that Dunkin’ Brands sees the need to litigate against. He declared, “Dunkin’ Brands continues to pursue litigation against franchisees and shows no signs of changing their seemingly harsh and predatory practices.”

According to Coen, DDIFO is willing and able to take this discussion with Dunkin’ behind closed doors, but the franchisor has not shown as of yet, its willingness to do so. He explains, “Keep in mind that there are hundreds of Dunkin’ Donuts franchise owners who are today, fighting for their livelihood, trying to protect and defend their sweat equity built over many years, against a seemingly arrogant and intractable Dunkin’ Brands Loss Prevention with very deep pockets. I think that is unacceptable.”

Read More »

Pay Attention to Those Men Behind the Curtain…

It’s 5:00 a.m. on Tuesday, September 22nd – five hours before the opening remarks at the DDIFO’s member meeting at the DCU Center. Long before many attendees hit the snooze button for the first time or took a sip from their first cup of Joe, Paul Meyer and Ross Holicker from ROI Event management were hard at work attending to the details that made the event look seamless.

Read More »

DDIFO Paints a Bright Future at DCU Center Meeting

Dunkin’ Donut franchise owners who attended the members’ meeting in Worcester, MA on September 22 learned about plans to double the size of the group’s membership, were exhorted to get involved with the government legislative process for their own benefit and heard a battle cry to fight against apparantly aggressive legal tactics by the brand against the franchise owners.

Read More »

TD Bank Opens Boston Beachhead

Tim McLaughlin writes in the Boston Business Journal that TD Bank (DDIFO Sponsor Member) is rolling out its largest U.S. initiative by opening a full-service bank center in downtown Boston, a move that will fill a big gap in its New England footprint. The new office is designed to serve commercial lending customers while establishing a beach head for TD Bank to build market share in Boston. The investment comes as the bank rebrands its entire New England operations as TD Bank.

Read More »

DDIFO Eyes National Expansion with Addition of Chicago Board Member

The DDIFO, already the largest independent association of Dunkin’ Donuts franchise owners in the U.S., took a major step toward national expansion this week when its Board of Directors voted to add Asheesh Seth, the leader of the Midwest Dunkin’ Donuts Franchise Association (MWDDFA), to its board.

Read More »