Managing New Technologies: Together “we kin’ do it”

Some Dunkin’ Donuts franchise owners remember the days of making the donuts. It’s harkens memories of days gone by and reflects the simplicity of the business in its early days. Today, technology has moved the business into the modern age—not just in baking but also in business operations. As an example, sophisticated Point-of-Service machines provide franchise owners with critical data to improve purchasing, sales and marketing. They also point out variances and help control shrinkage. This data is of tremendous benefit to both operators and the brand. As a result, the need has emerged for a policy to effectively manage the use of that data.

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DDIFO Sponsors Provide Lending Options

Amid a sea of uncertainty and confusion in the financing market, not to mention the tightening of credit and lending practices, franchise owners may find themselves adrift when seeking loans and leasing programs. Thankfully, DDIFO has sponsor relationships with institutions that are actively lending and continuing to provide high-quality service and cost-effective programs.

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Fighting for Control of Occupany Costs

Rent Concessions May Benefit Both Tenant and Landlord. While not a new discipline within well-structured lease administration departments, the function of lease renewal negotiation has taken on a life of its own in today’s economic climate for both tenant and landlord positions. One leading lease administration director said that he has extended the renewal negotiation calendar from its customary 18-month period to include stores with renewal dates four years out.

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Dunkin’ Donuts’ Loss Prevention Department Wants You! Now What?

DDIFO is please to present Guest Commentary from time time from valued contributors. The following is an article written and submitted by Robert Zarco and Robert Salkowski attorneys at law, from Zarco Law, Bank of America Tower at International Place, 100 S.E. 2nd Street, Suite 2700, Miami, FL 33131, Telephone:(305) 374-5418.

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Fix Labor Problems in Six Months

Shawn Boyer, founder and CEO of SnagAJob.com, (DDIFO Associate Member) an hourly employment Web site, recently released a book, Help Wanted & Help Found, designed to help employers recruit hourly workers—and how to improve their business by doing so.

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Franchising Business & Law Alert: Dunkin Donuts

Kevin Adler writes in the August Issue of Franchising Business & Law Alert a publication of American Lawyer Media that Dunkin’ Donuts Franchisees is Racking Up Bankruptcies In the last few months, several multiunit Dunkin’ Donuts franchisees have declared bankruptcy, possibly signaling problems with the company’s rapid-growth strategy launched several years ago. But a representative of many long-time franchisees says that the bankruptcies of those three franchisees do not suggest that the brand is in trouble.

“It’s important to put the bankruptcies in context,” said Jim Coen, President of the Dunkin’ Donuts Independent Franchise Owners Association (“DDIFO”).

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East Meets West: Different cultures build Dunkin’ Donuts success

You cannot buy a coolatta or a box of Munchkins on the island of Sao Miguel in the Azores where Manual S. Andrade came from or in Gujarat, in south India where Amrit Patel was born. Neither could you find a Dunkin’ store in Karachi, Pakistan during Siraj Virani’s early years there. But the roots of more than 50 percent of all Dunkin’ Donuts franchise owners in the United States run deep in those homelands and lend Old World sensibilities of hard work, integrity and loyalty to the successful entrepreneurs they have grown to be.
From DDIFO Magazine Independent Joe Issue 2 August 2009, by Judy Rakowsky

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Drive Thru Company Here to Help Franchise Owners

As one of the DDIFO’s original Associate Members, R.F. Technologies (RFT) is proud of its Dunkin’ Donuts franchise customer base – around 350 active customers – and appreciates the opportunity to gain exposure and develop additional Dunkin’ relationships. While RFT is headquartered in Bethalto, Illinois (across the river from St. Louis) with a Chicago Branch location in Northbrook, it works with customers nationwide. Director of National Accounts Gary Gerst serves as the contact point person for franchisees and is anxious to bring his company’s products and services to more members of the Dunkin’ franchise community.

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New Name, New Approach to Franchisee Compliance

When the DDIFO first reported on the Dunkin’ Brand’s Compliance Team in March many franchise owners expressed concerns about how the process was implemented. “Insulting and unprofessional” was how several operators we interviewed described the methods. Since then, Dunkin’ Brands has not only changed the process, it has also changed the name.

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DDIFO Gives Jim Coen Presidential Nod

The Board of Directors of the DD Independent Franchise Owners (DDIFO) has officially named Jim Coen president of the organization, elevating him from interim to full-time status. Board chairman Kevin McCarthy said, “DDIFO is indeed fortunate to now officially have Jim Coen as our President. Jim brings unrivalled enthusiasm, creativity, integrity and common sense to this vital position. We all look forward to Jim now leading DDIFO well into the 21st century and making DDIFO a major positive force in the franchising industry.”

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