Each year at the turn of the calendar, we see an abundance of stories recapping the year that was. The Year in Review gives us a chance to review what has happened, what we’ve accomplished and where we’ve failed to reach our objectives over the past 12 months. Though generally vanilla and predictable, the Year…
Read More »
Each of us makes commitments that help define the direction of our lives. These include personal commitments to our spouse, family members and friends, and professional commitments to our employer, co-workers and partners. Webster’s defines commitment as, “The state or quality of being dedicated to a cause, activity, etc.,” and Matt Light, our featured speaker…
Read More »
The idea of a Hall of Fame has its roots in Norse Mythology, but it was really brought to fruition with Ludwig I, who was the King of Bavaria, in 1842. He commissioned the building of a memorial called Walhalla to hold plaques and statues honoring great Germans. The Hall of Fame for Great Americans,…
Read More »
Ready for a $20 an hour minimum wage? That’s just one of the burdensome new regulations recently proposed in cities and states that threaten to change the rules and raise costs for franchise owners across Dunkin’ and other systems. Democratic lightning rod and U.S. Rep. Rashida Tlaib is leading the charge for what would amount…
Read More »
As franchisee profits were declining, brand leaders initiated cost-cutting moves to help bolster its earnings—ignoring a plea from its independent franchisee association to get together and talk about the issues that were crippling the company. This was the climate at Jack in the Box in July 2018 when its independent franchisee association, the JIB-NFA (National…
Read More »
Go west, young man,” has been the call since the frontier days, along with the belief that more opportunities are available out west for pioneering spirits. This has proved true for Dunkin’, as the chain celebrated the opening of its 100th store in California, the land of the gold rush – and a rush of…
Read More »
Kiosks, online delivery and license plate recognition technology are three of the latest concepts being rolled out at quick service restaurants across the country. They represent groundbreaking changes in an industry that’s looking to not only maximize efficiency and manage costs, but also appeal to a tech-savvy customer base hungry for innovation. In this issue…
Read More »
October 28th & 29th, 2019 DDIFO Conference Home At 6.7 million square feet, Foxwoods Resort and Casino is larger than the Pentagon. Since it opened – first as a high-stakes bingo hall in 1986 and then as a full-fledged casino in 1992 – Foxwoods has raked in billions of dollars in revenue. This year, Foxwoods…
Read More »
When you grow up in a family business, it’s easy to envision yourself someday taking over operations. But Misha Goli, whose father owned four Dunkin’ Donuts stores in their hometown of Oklahoma City, didn’t see himself following those footsteps. While he was content to work in the stores while growing up, once he went off…
Read More »
The original federal Franchise Rule was issued by the United States Federal Trade Commission (FTC) in 1979 and since that time has been amended and updated only once in a revised rule that became effective in 2008. The Franchise Rule requires that any prospective franchisee, including the purchaser of an existing franchise unit or an…
Read More »
