Restaurants Seeking Subscribers

Customers attracted by savings of money and time We are undoubtedly in a subscription economy. While streaming services like Netflix, Hulu and Spotify are the masters of it, you can also subscribe to dog food, wine, gyms, razors and car washes. And restaurants, of course, have long sought a way into this now $64 billion…

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Love, Loss and Dunkin’

When her husband was battling cancer, Ava Lawrence turned to Dunkin’ to support herself and her children’ Ava Lawrence and her partners are preparing to build their seventh Dunkin’ store in the Tampa Bay area. Getting here has been a long road for the Massachusetts native. Unlike many New Englanders who have made their career…

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Changes in Labor Law Continue Under the Pro-Worker Biden Administration

President Biden has delivered on the promise he made during his presidential campaign for more employment protections for workers. This presidential transition has brought about significant changes to the composition and leadership of federal agencies, including the National Labor Relations Board (NLRB) and the Department of Labor (DOL). The NLRB now consists of a Democratic…

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Interchangeable Parts: Challenge and Opportunity

At the recently concluded Multi-Unit Franchise Conference in Las Vegas, a common thread throughout was the unique problems the coronavirus pandemic has created for all kinds of businesses. In fact, most of the speakers wove throughout their presentations consideration of the challenges – and opportunities – that COVID-19 served up to franchisees and, in particular,…

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Costly Time to Do Busine$$?

In 2009, when Joe Biden came to the White House as President Barack Obama’s vice president, the business community responded with a flurry of lobbying activity—seeking to affect legislation on such issues as healthcare reform, financial regulatory reform, cap-and-trade legislation and the 2009 stimulus bill. According to research by the Center for Responsive Politics, more…

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Here Come the Robots: QSR’s Seek Solutions to Staffing Crisis

Facing a continued staffing crisis and growing labor costs, many businesses are looking beyond the next hire. Consider the barista who never calls in sick or the coffee-making bots that brew up to 300 portions per shift, work 24/7 and never take breaks, except for refilling or cleaning. In many ways, the crippling U.S. labor…

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Inspire’s Foray into Ghost Kitchens

Many long-time Dunkin’ franchisees still point to the introduction of the bagel as the rocket fuel that ignited this brand. Others may say it was the relentless commitment to marketing and advertising. For Dunkin’s new owner, Inspire Brands, the next great thing may be created soon at the company’s new Inspire Innovation Center in Atlanta.…

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New Jersey Franchisee Proudly Reflects on a 31-Year Career

You don’t have to talk to Kevin Maybury for too long before realizing that when the New York native sets a goal, he’s all in. For proof, take a look at his LinkedIn profile. Among the several titles he has listed is “former Ironman athlete.” For many, the Ironman is considered the ultimate race, one…

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Continued Uncertainty Surrounds the Joint Employer Rule

At the end of July 2021, the U.S. Department of Labor (DOL) implemented a final rule to rescind the “Joint Employer Status under the Fair Labor Standards Act,” also known as the Joint Employer Rule, which first published in January 2020 under the Trump administration. This action should come as no surprise if you are…

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