Franchisees Turn to Capitol Hill for Help Easing Labor Shortage

While the labor shortage has impacted businesses across the board, franchisees know firsthand how the hospitality space is getting hit especially hard. Many workers in hospitality, who lost their jobs during the pandemic, don’t intend to return to work in the industry, according to research from the career site Joblist that examined the second quarter…

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Unions Look to Capitalize on Momentum

At no point since Independent Joe began publishing in 2012 has there been as strong a push to unionize quick-service restaurants as there is today. In the last edition of this magazine, with the cover echoing patriot Paul Revere’s call, “The unions are coming! The unions are coming!” we saw how a nascent effort to…

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Tips to recruit and retain workers

In the face of a historic labor shortage, there are several levers franchisees can pull to help recruit and retain workers. One that may not be top of mind is to communicate their plight to state and federal lawmakers. “They are aware of the labor shortage, but they need specific examples from their constituents,” says…

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The Agony or the Ecstasy?

We began work with Dunkin’ franchisees over 30 years ago. We have grown up together. Our community of achievers has reaped the personal and professional rewards from hard work, dedication to growth, attention to detail and clear intent. But pressure from regulatory changes and higher operating costs have weighed on the entire community. Beyond labor…

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What’s Brewing: Spring Regulations, Innovations & Automation, Unions, AB5 challenge

For two years, Dunkin’ franchisees have had to operate under unprecedented regulatory conditions due to the pandemic – from mandatory store shutdowns to proof-of-vaccination orders. But could the regulatory nightmare finally be coming to an end? It sure looks like it, based on political and coronavirus-immunity trends of late. Still, there will be no shortage…

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Eliminating Bad Apples

Since the coronavirus pandemic was first declared an emergency here in the United States, we’ve been making slow, but steady progress and we’re now starting to see the fruits of those efforts. Oh, not with regard to COVID. I’m talking about the FTC Franchise Rule and government efforts to clamp down on abusive franchisors, and…

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Independent Joe #72 February/March 2022

 Since the coronavirus pandemic was first declared an emergency here in the United States, we’ve been making slow, but steady progress and we’re now starting to see the fruits of those efforts. Oh, not with regard to COVID.  I’m talking about the FTC Franchise Rule and government efforts to clamp down on abusive franchisors,…

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What Have You Done For Me Lately?

It’s been a long journey since the coronavirus pandemic reached our shores back in early 2020. Over the course of those first few months, governments ordered non-essential businesses shut, indoor dining was banned and people who left their homes were told to wear masks (even for a solitary jog). Houses of worship were ordered closed;…

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