Independent Joe #75 August/September 2022

The crowd began gathering before 10:00 a.m., many queuing up in the line that would reward the first 100 people with free coffee for a year. There was music from one of Boston’s top pop radio stations and voices guests recognized as popular DJs. Mascots from Boston’s professional sports teams romped through the crowd, posing…

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National Iced Coffee Day Boosts Dunkin’ Joy Foundation

Iced coffee with an extra shot of joy. That’s what was featured on the Dunkin’ menu on May 25th when franchisees across the country celebrated the brand’s first National Iced Coffee Day and committed to donating $1 from every iced coffee sold to the Dunkin’ Joy in Childhood Foundation (Dunkin’ Joy.) The result was a…

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Can the Franchisor Set Prices on Your Menu? It Depends…

As franchisee lawyers, franchisees often ask us about a franchisor’s right to set franchisees’ prices.  Most franchisees assume they can set their own pricing, and many claim it is an antitrust violation for a franchisor to set their prices. Unfortunately, that is not generally the case, and the answer is a bit more complicated. With…

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Independent Joe #74 June/July 2022

This year was supposed to be different. After a pandemic, racial unrest, supply chain issues and more, 2022 was to be the year things began to normalize. But then, Russia declared war on Ukraine, inflation – climbing at a 40-year high – didn’t recede as predicted, and today everything costs more than it did a…

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Dunkin’ Runs on Sports Marketing

This year’s NBA Finals had it all: a marquee matchup with big names and big-city audiences watching. As the Golden State Warriors captured their fourth NBA crown in eight years, Dunkin’ captured a lot of eyeballs through its investment in sports marketing and advertising. In the brand’s home court of Massachusetts, Dunkin’ was ever-present inside…

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Back in the Game: Why Inspire Wants to Run 31 Dunkin’ Shops in Ohio

“Skin in the game,” is how Dunkin’ President Scott Murphy explains the decision to increase the number of corporate-owned locations. “It demonstrates to our franchisees that anything we ask them to do, we will now be executing at a large scale alongside them.” While Dunkin’ has acquired franchise units from time to time – including…

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A New Jersey Man’s Truck Route to Dunkin’

“It’s kind of like a mild toothache; it never goes away,” laughs Bill Mulholland, describing life as a franchisee. “It’s more than a job, or even a business; it’s a different culture and a way of life.” In many respects, the New Jersey native grew up steeped in that culture, watching his father put in…

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Policies You Should Include in Your Employee Handbooks

For franchisees and business owners, the labor and employment world has become increasingly complex, and is constantly changing. Not only must employers be aware of updates to federal labor and employment laws, they must also be aware of their obligations under state and local laws. To stay current with the ever-changing legal landscape, we recommend…

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Independent Joe #73 April/May 2022

“Skin in the game,” is how Dunkin’ President Scott Murphy explains the decision to increase the number of corporate-owned locations. “It demonstrates to our franchisees that anything we ask them to do, we will now be executing at a large scale alongside them.” While Dunkin’ has acquired franchise units from time to time – including…

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An Ounce of Prevention

For all intents and purposes, the union movement began in the United States back in the early 20th century with a host of strikes leading up to the start of the “Roaring Twenties.” Strikes in the coal industry mostly lead the way at that time with the mines being shut down due to labor unrest…

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