Independent Joe #76 Dec 2022/Jan 2023

As part of our mission to communicate matters of importance to Dunkin’ franchise owners, we routinely include news about business regulations, trends and franchising in this magazine. With this final issue of 2022, we are offering information about several potential concerns we see brewing for the new year.

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Independent Joe #76 October/November 2022

OK Oh my gourd, pumpkin spice is popular. Americans spend about half a billion dollars on pumpkin spice products every year, according to Nielsen data. Pumpkin has deep roots in the culinary history of the Americas and pumpkin spice now has a cult following. Many have credited Starbucks with brewing the popularity of pumpkin spice…

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Independent Joe #75 August/September 2022

The crowd began gathering before 10:00 a.m., many queuing up in the line that would reward the first 100 people with free coffee for a year. There was music from one of Boston’s top pop radio stations and voices guests recognized as popular DJs. Mascots from Boston’s professional sports teams romped through the crowd, posing…

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Independent Joe #74 June/July 2022

This year was supposed to be different. After a pandemic, racial unrest, supply chain issues and more, 2022 was to be the year things began to normalize. But then, Russia declared war on Ukraine, inflation – climbing at a 40-year high – didn’t recede as predicted, and today everything costs more than it did a…

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Independent Joe #73 April/May 2022

“Skin in the game,” is how Dunkin’ President Scott Murphy explains the decision to increase the number of corporate-owned locations. “It demonstrates to our franchisees that anything we ask them to do, we will now be executing at a large scale alongside them.” While Dunkin’ has acquired franchise units from time to time – including…

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Independent Joe #72 February/March 2022

 Since the coronavirus pandemic was first declared an emergency here in the United States, we’ve been making slow, but steady progress and we’re now starting to see the fruits of those efforts. Oh, not with regard to COVID.  I’m talking about the FTC Franchise Rule and government efforts to clamp down on abusive franchisors,…

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Independent Joe #71 December 2021/January 2022

 It’s been a long journey since the coronavirus pandemic reached our shores back in early 2020. Over the course of those first few months, governments ordered non-essential businesses shut, indoor dining was banned and people who left their homes were told to wear masks (even for a solitary jog). Houses of worship were ordered…

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Independent Joe #70 October/November 2021

Back in 2014, Dunkin’ Donuts franchisees were adding amenities like free Wi-Fi, comfortable seating and even conference rooms to appeal to a growing sector of people staying connected and working remotely. By then, Dunkin’ had already established itself as a leader in drive-thru service—having helped pioneer the modern drive-thru experience. But in the late 2000s…

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Independent Joe #69 August/September 2021

Facing a continued staffing crisis and growing labor costs, many businesses are looking beyond the next hire. Consider the barista who never calls in sick or the coffee-making bots that brew up to 300 portions per shift, work 24/7 and never take breaks, except for refilling or cleaning. In many ways, the crippling U.S. labor…

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Independent Joe #68 June/July 2021

April 22, 2021 marked day four of Dealmakers Week, presented by Franchise Times. It was also the day the magazine announced its 2020 Deal of the Year. Not surprisingly, the award went to Inspire Brands for its $11.3 billion purchase of Dunkin’ Brands. On hand to receive the award was David Pipes, Inspire Brands chief…

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