There is a sense of continuity that comes with publishing a magazine every two months. For DDIFO, this magazine has provided an opportunity to explore and explain in detail how the business of running a Dunkin’ Donuts restaurant is constantly changing. Our work requires that we are always looking ahead—to understand how the past can…
Read More »
Every year, the DDIFO Franchise Owners Hall of Fame honors those franchisees who have made significant and lasting contributions to build the Dunkin’ Donuts brand. This year’s inductees are Adrian Gaspar, Jose Salema, and Rod Valencia. Adrian Gaspar Long before he held the keys to his own shops, Adrian Gaspar had roots in franchising. His…
Read More »
You have a lot of people with their eye on your money,” Attorney Christopher Menihan warned franchisees attending the DDIFO National Conference. “If your network happens to get hit, one of these is enough to topple everything you’ve been working for.” Menihan is an associate with Lisa & Sousa, DDIFO’s General Counsel. And, he was…
Read More »
Of the many notable discussions featured at the DDIFO National Conference, one that got especially heated centered on the National DCP and overall supply chain trends. Attorney Sarah Walters, special counsel for Foley & Lardner, explained why supply chain management is so integral to a successful franchised system. She said increased regulatory and product liability…
Read More »
These are the vacation spots that symbolize an idyllic summer: Cape Cod to Mackinac Island; Ogunquit, Maine to Hilton Head. They’re as American as apple pie. But increasingly, these hot spots have relied on foreign workers to do jobs that would otherwise go unfilled. With an unemployment rate hovering around 4 percent and a scarce…
Read More »
Get ready for some spicy Cajun food and toe-tapping jazz – this year’s DDIFO National Conference is taking it south to New Orleans. This might be one of the best years to visit: It’s the city’s 300th birthday. And this is a city that knows how to party. “It’s more than just Mardi Gras,” says…
Read More »
When Keith Miller, the outgoing Chairman of the Coalition of Franchisee Associations (CFA), posted his farewell address on the franchisee website Blue Mau Mau, he welcomed his successor by stating that he looked forward to “working with new Chairman, John Motta, to elevate the CFA during his term.” Motta, who has been a Dunkin’ Donuts…
Read More »
Late in 2015, the global brands unit of a major hospitality company recognized they had a problem. The unit was bracing for massive international expansion across several of its key brand properties. The problem was they needed to promote from within, but knew their pipeline did not contain leaders that were ready to step up.…
Read More »
They’re the purveyors of Dunkin’s past and its future. Brothers Victor and Octavio Carvalho offer a unique perspective on the Dunkin’ experience: running the world’s original Dunkin’ Donuts shop in Quincy, Mass., as well as the first of the chain’s Next Generation shops. Together, in this historic city that spawned two U.S. Presidents and the…
Read More »
Of the millions of people who travel to New Orleans every year, you might be surprised to learn that less than 15 percent visit for a conference, convention or trade show. While the influx of business travelers continues to swell, along with all other visitors to this fun-loving and historic city, so do the vacation…
Read More »
