Get ready for some spicy Cajun food and toe-tapping jazz – this year’s DDIFO National Conference is taking it south to New Orleans. This might be one of the best years to visit: It’s the city’s 300th birthday. And this is a city that knows how to party. “It’s more than just Mardi Gras,” says…
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When Keith Miller, the outgoing Chairman of the Coalition of Franchisee Associations (CFA), posted his farewell address on the franchisee website Blue Mau Mau, he welcomed his successor by stating that he looked forward to “working with new Chairman, John Motta, to elevate the CFA during his term.” Motta, who has been a Dunkin’ Donuts…
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Late in 2015, the global brands unit of a major hospitality company recognized they had a problem. The unit was bracing for massive international expansion across several of its key brand properties. The problem was they needed to promote from within, but knew their pipeline did not contain leaders that were ready to step up.…
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They’re the purveyors of Dunkin’s past and its future. Brothers Victor and Octavio Carvalho offer a unique perspective on the Dunkin’ experience: running the world’s original Dunkin’ Donuts shop in Quincy, Mass., as well as the first of the chain’s Next Generation shops. Together, in this historic city that spawned two U.S. Presidents and the…
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Of the millions of people who travel to New Orleans every year, you might be surprised to learn that less than 15 percent visit for a conference, convention or trade show. While the influx of business travelers continues to swell, along with all other visitors to this fun-loving and historic city, so do the vacation…
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In 1979, Dunkin’ Donuts opened its 1,000th restaurant. In 1990 – after it was acquired by Allied-Domecq – the brand began expanding. It opened location No. 2,000; and just two years later came No. 3,000. The rapid expansion into places like California, Colorado and Texas came without the kind of marketing strength and supply chain…
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As a membership-driven organization, DDIFO works diligently on behalf of its members—providing information, advocacy and an independent voice. In 2018, as questions swirl over the future of health insurance, taxes, regulatory policies and the future of Dunkin’ Brands, DDIFO is well-positioned to continue its nearly 30-year mission. Again this year, National DCP (NDCP) is helping…
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With all that has been written about the long-awaited $1.5 trillion Tax Cuts and Jobs Act of 2017, of the most particular interest to Dunkin’ Donuts franchisees may be the comments of Robert Cresanti, the CEO of the International Franchise Association. In a statement issued prior to the signing, Cresanti thanked the Senate for “listening…
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Vying to stand out among the competition is nothing new to a quick service restaurant. But recently, some have cast a questioning eyebrow at Dunkin’s middle-price point position in the increasingly crowded coffee marketplace. After last fall’s re-launch of McDonald’s McCafe coffee, analyst Jeremy Scott of Mizuho wrote: “We view Dunkin’s straddle between value-orientation and…
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Whether it’s using self-check out at major department and grocery stores or forgoing the cashier to order from a digital menu, today’s consumers have come to accept – and even prefer – interacting with automated features as they purchase goods and services. “[Automation is] a positive direction for the QSR industry,” says Erik Thoresen, principal…
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