A New Venue and a Fresh Perspective from DDIFO

Of the millions of people who travel to New Orleans every year, you might be surprised to learn that less than 15 percent visit for a conference, convention or trade show. While the influx of business travelers continues to swell, along with all other visitors to this fun-loving and historic city, so do the vacation…

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Two Guys Take Tulsa

In 1979, Dunkin’ Donuts opened its 1,000th restaurant. In 1990 – after it was acquired by Allied-Domecq – the brand began expanding. It opened location No. 2,000; and just two years later came No. 3,000. The rapid expansion into places like California, Colorado and Texas came without the kind of marketing strength and supply chain…

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Your Membership Guaranteed

As a membership-driven organization, DDIFO works diligently on behalf of its members—providing information, advocacy and an independent voice. In 2018, as questions swirl over the future of health insurance, taxes, regulatory policies and the future of Dunkin’ Brands, DDIFO is well-positioned to continue its nearly 30-year mission. Again this year, National DCP (NDCP) is helping…

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2017 Tax Cuts and Jobs Act a Mixed Bag for Franchisees

With all that has been written about the long-awaited $1.5 trillion Tax Cuts and Jobs Act of 2017, of the most particular interest to Dunkin’ Donuts franchisees may be the comments of Robert Cresanti, the CEO of the International Franchise Association. In a statement issued prior to the signing, Cresanti thanked the Senate for “listening…

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Strength in the Middle

Vying to stand out among the competition is nothing new to a quick service restaurant. But recently, some have cast a questioning eyebrow at Dunkin’s middle-price point position in the increasingly crowded coffee marketplace. After last fall’s re-launch of McDonald’s McCafe coffee, analyst Jeremy Scott of Mizuho wrote: “We view Dunkin’s straddle between value-orientation and…

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How Technology and Automation are Changing QSRs: Press Here to Order

Whether it’s using self-check out at major department and grocery stores or forgoing the cashier to order from a digital menu, today’s consumers have come to accept – and even prefer – interacting with automated features as they purchase goods and services. “[Automation is] a positive direction for the QSR industry,” says Erik Thoresen, principal…

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Did you pay your robot tax?

Technology continues racing forward, giving robots more and more human qualities. But some politicians have a uniquely human element they’d like to bestow upon these machines – the obligation to pay taxes. Of course, it’s not the robot responsible for the paying – we’re not quite there yet. But some lawmakers are looking to levy…

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A First for the DDIFO Hall of Fame

The first thing people may have noticed when they walked into the ballroom for this year’s DDIFO Franchisee Owners Hall of Fame luncheon was the Secret Service agents guarding the door. They were joined by members of the Connecticut State Police and the Mashantucket Pequot Tribal Police Department. The heavy law enforcement presence was in…

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Franchisee Associations: Important and Necessary

When Qdoba franchise owners learned that Jack in the Box, owner of their fast-casual restaurant chain for the past 14 years, was thinking of selling, they banded together. “There’d been talk of forming an association for quite some time, and this was just the last motivator,” says Ron Stokes, chairman of the newly formed Qdoba…

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