For Philadelphia’s Sonny Ho, the Brand Always Comes First

Black, with cream. Or without cream. With sugar, without sugar. “I drink my coffee any way. I drink the mistakes,” laughs Sonny Ho. There are some who say a person’s coffee order reveals a lot about their personality. In the case of Philadelphia franchisee Sonny Ho, it couldn’t be more accurate. Ho built his career…

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An Entrepreneurial Family

As a franchise broker in the San Francisco Bay area, Ellen Hui knows a thing or two about evaluating a good franchise opportunity. She helps potential buyers assess opportunities, get their financial house in order, and understand the big picture of different franchise organizations. She also provides business valuations for retiring franchise owners, helping them…

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Still Learning After all These Years

Steve Catalano applies lessons learned over three decades in the Dunkin’ system After 30 years in the business, it’s safe to say that Steve Catalano knows a thing or two about donuts and Dunkin’. He started baking donuts at a Mister Donut owned by his father, Frank Catalano, at night while attending Westfield State University,…

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Family Values Forge the Foundation for this Pennsylvania Franchise Group

When Don and Annette Miller opened their first Dunkin’ Donuts 40 years ago in western Pennsylvania, they never anticipated it would be the first of a network of successful family-run stores. Franchising wasn’t even part of the young couple’s plans at the time, but when Don lost his job unexpectedly, they heeded the nudge of…

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Growing Up Dunkin’

When you grow up in a family business, it’s easy to envision yourself someday taking over operations. But Misha Goli, whose father owned four Dunkin’ Donuts stores in their hometown of Oklahoma City, didn’t see himself following those footsteps. While he was content to work in the stores while growing up, once he went off…

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Experience Guides Franchisee in Rugged Northern Colorado

Doug Patterson’s franchising know-how is a culmination of many different experiences: from working on the franchisor side, to teaching the business at the college level, to being a board member with the International Franchise Association. Today, Patterson, with his business partner Cameron Stapleton, has become the largest Dunkin’ franchise group in Colorado, developing the northern…

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For this Florida Franchisee Success is All In The (Extended) Family

If there’s one thread that runs through John Griffey’s success story as a Dunkin’ franchisee, it is family—particularly if you include the extended family he’s developed during his two decades in the business. “It really is a family business,” says Griffey. “Myself and my wife Jean, Jim and Judy Yoakum, the Zepka family in Connecticut,…

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Take Care of the Business, and The Business Will Take Care of You

Neal Angelini reflects on his three decades as a franchisee The year was 1989. Microsoft released its Office suite for the first time, “The Simpsons” made its television debut, George Herbert Walker Bush was inaugurated as the 41st President of the United States and Neal Angelini entered the donut business. Born and raised in Connecticut,…

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