2019 DDIFO National Conference Will Feature Insights and Opportunities

October 28th & 29th, 2019 DDIFO Conference Home At 6.7 million square feet, Foxwoods Resort and Casino is larger than the Pentagon. Since it opened – first as a high-stakes bingo hall in 1986 and then as a full-fledged casino in 1992 – Foxwoods has raked in billions of dollars in revenue. This year, Foxwoods…

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The Cannabis Equation

Equal parts curiosity and caution are becoming infused into big food and beverage brands This year on April 20, national food brands stepped up their cutesy cannabis promotions—to tie in with what has become an annual pot-lover’s holiday. The numerical designation 420 is slang for the consumption of cannabis. So on the 20th day of…

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Barbary Coast

Marijuana in the Workplace

The workplace is supposed to be a safe environment to better allow employees to maximize their productivity and their work experience. Surely, one thing that helps motivate employees is how comfortable they are in the workplace or in their working environment. To that end, many employers implement policies to address drug and alcohol use, which,…

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Dunkin’ is Meeting Customers Where They Live, Work & Play

It’s no secret that the retail landscape is changing. Brick and mortar stores are popping up all over the place, but not necessarily in the ways they once did. Gone are the days when you’d cozy up to the counter at a Dunkin’ Donuts for a cup of hot coffee served in a cup on…

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Dunkin’s Best Shot

Espresso-based drinks are “the future” Espresso is a term derived from the Latin “to press” and the Italian word for “to press out.” It refers to strong black coffee made by forcing steam through finely-ground coffee beans. In Italy, people stand and socialize at their local espresso bar while they wait for their hot shot to…

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Alexa, Tell Me About Dunkin’ and Data

“Alexa, open Dunkin.” “Alexa, order me a pumpkin spiced iced coffee.” “Alexa, drink my coffee for me and bring me my slippers and newspaper.” The flourishing realm of voice activation isn’t quite up to these last tasks – yet. But for Dunkin’ Brands, voice-activated ordering is a clarion call towards sales growth and forward-thinking. Nearly…

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Benchmarking the Boss: As Travis looks ahead, we look back at his tenure as CEO

Nigel Travis gets an A- for his successful tenure as Dunkin’ CEO. That seems to be the agreement among analysts and a conclusion reached after reading news reports and industry updates. While not a perfect grade, Travis’s near decade-long tenure had successful benchmarks, such as bringing the company public and increasing the domestic and international…

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Looking Back Over 50 Issues of Indy Joe

There is a sense of continuity that comes with publishing a magazine every two months. For DDIFO, this magazine has provided an opportunity to explore and explain in detail how the business of running a Dunkin’ Donuts restaurant is constantly changing. Our work requires that we are always looking ahead—to understand how the past can…

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Succeeding as a Business Owner in the Next Generation

As Dunkin’ Donuts tests a Next Generation store concept and innovations in coffee products, franchisees must decide how they will make the leap into the next generation themselves. Moving forward in a competitive landscape can be both exciting and challenging. With 70 years of history behind the brand, Dunkin’ Donuts has evolved and diversified to…

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A New Venue and a Fresh Perspective from DDIFO

Of the millions of people who travel to New Orleans every year, you might be surprised to learn that less than 15 percent visit for a conference, convention or trade show. While the influx of business travelers continues to swell, along with all other visitors to this fun-loving and historic city, so do the vacation…

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