A Reason to Stand Together

Last month, I visited the 9/11 Museum and Memorial at the site of the World Trade Center towers in New York City, which were knocked down by terrorist attacks 17 years ago. The memorial is a stark but solemn reminder of that horrific day when America came under attack. During my visit, I recalled how,…

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A Job Well Done

So we’ve turned the page and begun a new chapter at Dunkin’ Brands with the ascension of Dave Hoffman to President and Chief Executive Officer and the retirement of Nigel Travis. As we’ve often written here, change is inevitable and, ultimately, healthy. I would expect that to be true of this latest change as well.…

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Message from the Executive Director: Anniversary Edition

This issue of Independent Joe is our 50th issue. DDIFO first published “Indy Joe” back in the spring of 2009 as a 16-page quarterly publication. The cover of the inaugural issue teased a feature on the benefits of mediation versus litigation, along with a photo insert of Brad Pitt carrying a medium cup of Dunkin’…

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Some Things Stay the Same

I have always been a big sports fan, pretty much any sport too, where the game is challenging and the skills of the players something to behold. So, it should come as no surprise that I am a fan of the Olympic Games, and while watching the dazzling opening ceremony, I had a bit of…

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Accepting change

There is always a certain amount of fear and trepidation about the unknown. Think back to 1999 as we approached the turn of the millennium and the catastrophes that were forecast to accompany Y2K, as it was then known. To hear some tell it back then, computers were going to think the year was 1900,…

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It’s the Economy…

With cable and online news outfits reporting on events 24/7/365, it should be easy for the viewing American public to find the really meaningful stories at any hour of the day or night. But the sheer volume of “news,” often offered without any filter or verification, is making it more difficult to separate the journalistic…

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It’s about the value

My wife and I had a “spirited discussion” recently about whether to replace our functional, 20+ year old living-room set with something newer and more stylish. Our positions were somewhat predictable – she felt strongly that it was time to update, while I was of the mind that although the set was aging, it was…

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Honoring Failure and Punishing Success

For those of you not old enough to remember the old Dean Martin Celebrity Roasts, they enjoyed unparalleled television popularity back in the 1970s and 80s. The show would “roast” a different celebrity each week, featuring a roster of well-known comedians. One of the staples of those shows was the former vaudevillian star Red Buttons,…

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Franchisee Independence is No Bull

They say a picture is worth a thousand words, and that age-old adage has again been proven true by the “Fearless Girl” statue now perched in seeming defiance of Wall Street’s famous “Charging Bull” statue. For those of you who might not have seen the latest, allow us to catch you up. On March 8,…

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Don’t get caught in the spin cycle

In some of its earliest iterations, it was referred to as yellow journalism. Back in the early days of this nation’s history, it manifested itself in so-called Pamphlets, where the writer would use a pseudonym and slander his political opponents with outrageous allegations – some having just a sliver of truth, others lacking even the…

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