Independent Joe #50 June/July

This issue of Independent Joe is our 50th issue. DDIFO first published “Indy Joe” back in the spring of 2009 as a 16-page quarterly publication. The cover of the inaugural issue teased a feature on the benefits of mediation versus litigation, along with a photo insert of Brad Pitt carrying a medium cup of Dunkin’…

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Message from the Executive Director: Anniversary Edition

This issue of Independent Joe is our 50th issue. DDIFO first published “Indy Joe” back in the spring of 2009 as a 16-page quarterly publication. The cover of the inaugural issue teased a feature on the benefits of mediation versus litigation, along with a photo insert of Brad Pitt carrying a medium cup of Dunkin’…

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What’s Brewing: Sick Leave, Soda Wars, Rising Wages

Looks like it could be a long, hot and potentially expensive summer for Dunkin’ and other quick service franchise owners around the country. Several states and cities hiked their minimum wage on July 1, with a few now even pushing past the much ballyhooed $15 an hour mark. Activists pushing for sick leave mandates are…

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Summer Season Help Wanted

These are the vacation spots that symbolize an idyllic summer: Cape Cod to Mackinac Island; Ogunquit, Maine to Hilton Head. They’re as American as apple pie. But increasingly, these hot spots have relied on foreign workers to do jobs that would otherwise go unfilled. With an unemployment rate hovering around 4 percent and a scarce…

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Independent Joe #49 April/May 2018

Of the millions of people who travel to New Orleans every year, you might be surprised to learn that less than 15 percent visit for a conference, convention or trade show. While the influx of business travelers continues to swell, along with all other visitors to this fun-loving and historic city, so do the vacation…

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Time Out to Enjoy The Big Easy

Get ready for some spicy Cajun food and toe-tapping jazz – this year’s DDIFO National Conference is taking it south to New Orleans. This might be one of the best years to visit: It’s the city’s 300th birthday. And this is a city that knows how to party. “It’s more than just Mardi Gras,” says…

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Welcoming Dunkin’ to my Hometown

For seven generations, my family has lived in Evansville, Indiana. My great-great-great-grandfather came here from Ireland in 1828 to start a farm just a mile away from where I live today. He sought the wide open territory to begin life anew in a promising land. From this beginning, the Midwestern values of hard work, hospitality…

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What’s Brewing: Joint-employer, Menu labeling, Minimum wage, Soda tax

The more things change the more they stay the same. That’s the theme when it comes to a couple of critical federal regulations that have the potential to have a big impact on the bottom line of the quick service industry. Victory celebrations over the rollback of the joint-employer rule turned out to be short-lived,…

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Motta Will Take Proactive Role as New CFA Chair

When Keith Miller, the outgoing Chairman of the Coalition of Franchisee Associations (CFA), posted his farewell address on the franchisee website Blue Mau Mau, he welcomed his successor by stating that he looked forward to “working with new Chairman, John Motta, to elevate the CFA during his term.” Motta, who has been a Dunkin’ Donuts…

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Dunkin’ Donuts and Dale Carnegie

Late in 2015, the global brands unit of a major hospitality company recognized they had a problem. The unit was bracing for massive international expansion across several of its key brand properties. The problem was they needed to promote from within, but knew their pipeline did not contain leaders that were ready to step up.…

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