An Independent Voice for 25 Years

In 1989, there were 1500 Dunkin’ Donuts shops in the U.S., Mister Donut was still an independent company and a “black knight” was lurking at the company’s Randolph, Massachusetts headquarters. Fighting to maintain control from a hostile takeover bid, Dunkin’ Donuts founder Bill Rosenberg steered the sale to the English conglomerate Allied-Lyons, which later became…

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A 25 Year “Selfie”

It went viral in short order and was captured by all the major news organizations around the world. The smartphone self-portrait, or “selfie” as it’s being called, that President Barack Obama took with Denmark’s Prime Minister Helle Thorning-Schmidt and Britain’s Prime Minister David Cameron at the South African memorial service for anti-apartheid leader and former…

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New Dunkin’ Redesign Rolls Out

When franchisee David McNulty opened the newly redesigned Dunkin’ Donuts on busy North Roosevelt Boulevard in Key West, Fla., he wondered how customers would respond to the brand’s updated look and layout. The former KFC location had been completely gutted and replaced with Dunkin’ Donuts’ sophisticated and mellow “Fresh Brew” makeover. Instead of a grab-and-go…

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What’s Brewing: Bans, Minimum Wage Walkout, Fair Franchising

As if the daily tasks of running your Dunkin’ Donuts aren’t enough to keep you busier than busy, ever-changing laws and regulations can add more stress to your days. From attempted bans on soda products and successful bans on foam cups to calls for increased minimum wage and fees on worker immigration programs, it pays…

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National Conference: Focuses on Issues Impacting Franchisees

When New Jersey Lieutenant  Governor Kim Guadagno walked to the podium at Caesar’s Atlantic City last month, she knew she was facing a friendly room. The men and women – many of whom scurried to find seats as Guadagno’s keynote address began – were all connected to the Dunkin’ system, and they soon learned that Dunkin’…

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DDIFO Franchise Owners Hall of Fame Gala

Hall of Fame Gala: Six Franchise Pioneers Honored

Hugs, tears and remembrances punctuated the third annual DDIFO Franchise Owners Hall of Fame Dinner and Gala held during the National Conference in Atlantic City. Six individuals, including the first woman, were recognized for their lifetime contributions to the Dunkin’ system. Amrit Patel, who came to the United States in 1970 from Gujarat, India and…

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“Cops on Rooftops” has become a popular fundraising effort for Special Olympics in several states.

Community Charities Run on Dunkin’ Too

The scope and reach of community programs supported by Dunkin’ Donuts franchisees is as impressive as it is impactful. The Dunkin’ Donuts & Baskin-Robbins Community Foundation, which this summer announced another $205,300 in grants to support organizations in the mid-Atlantic region, has helped to raise more than $1 million for non-profits throughout New York, New…

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What I learned is that you need to establish processes for responding to solicitations, determining what causes you want to support and keeping records.

Feeling Charitable

Every Dunkin’ Donuts franchisee I’ve ever met talks proudly about the charitable donations their business makes to community organizations. Whether it’s supporting the girls’ soccer team, or buying an ad in a program book or selling car wash tickets for the Boys Club, a franchise owner has many choices for how to be a good…

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