“It’s been a journey,” declares Yonas Hagos. For most of us, that off-handed line can cover everything from a tough morning commute to a challenging climb up the corporate ladder. For Hagos, describing his life as a ‘journey’ seems a bit like an understatement. A child refugee, Purple Heart recipient and Dunkin’ franchisee, Hagos’ story…
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Once elected, President Joe Biden made it clear he would make swift and sweeping changes at the National Labor Relations Board (NLRB) in order to advance his pro-worker agenda. Soon after promising to be “the strongest labor president you have ever had,” Biden fired General Counsel Peter Robb along with Robb’s deputy. He has since…
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McDonald’s has been a model of consistency for most of its six decades of dominance in the quick-service restaurant world. Burgers, shakes and fries, prepared quickly – always tasting the way you expect, no matter where they are purchased – and at a price that’s easy to swallow. With the exception of its famous flops,…
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New Dunkin’ owner Inspire Brands is not only one of the largest restaurant companies in the world, it also wants to be a leader in the collection, analysis and use of data. To that end, Inspire’s CEO Paul Brown recently created a new corporate position. Navin Sharma, a senior executive with Inspire since 2018, is…
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Not necessarily being able to pinpoint its origins without looking it up (it was first used in a book by Walter Brandenburg in 1917), we’ve recently resurrected the phrase, “teachable moment,” as part of our modern-day lexicon. It is meant to identify a spontaneous moment when an individual is positioned – by circumstances of every-day…
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Dunkin’ franchise owners were standout performers in the challenging times that followed the arrival of the coronavirus pandemic last spring. While the rest of the restaurant industry has struggled to stay above water, Dunkin’ and other quick-service restaurants have done a remarkable job adapting to difficult circumstances, quickly shifting their focus to app-based delivery and…
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New Dunkin’ owner Inspire Brands is not only one of the largest restaurant companies in the world, it also wants to be a leader in the collection, analysis and use of data. To that end, Inspire’s CEO Paul Brown recently created a new corporate position. Navin Sharma, a senior executive with Inspire since 2018, is…
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Most would agree that a salad and coffee doesn’t evoke the same feeling as a donut and coffee. But, prepackaged salads have made their way into six Dunkin’ shops—three in Chicago and three in Clark, New Jersey, about 25 miles west of New York City. The Chicago-based company, Farmer’s Fridge, is supplying Dunkin’ the salads…
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Black, with cream. Or without cream. With sugar, without sugar. “I drink my coffee any way. I drink the mistakes,” laughs Sonny Ho. There are some who say a person’s coffee order reveals a lot about their personality. In the case of Philadelphia franchisee Sonny Ho, it couldn’t be more accurate. Ho built his career…
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As franchisees address the many employment issues related to the pandemic, the question now is what to do about vaccines. When considering how best to proceed, franchisees must be familiar with the employment law issues that are implicated. We’ve chosen several to highlight here. Vaccination Relaxes Quarantine Mandate Stopping short of eliminating quarantine requirements for…
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