Dunkin’s Brew-haha

Senior executives at Dunkin’ Brands have, for the past several years, successfully brought new products to the market, with the hope of developing brand loyalty among younger consumers. The Dunkin’ mobile app has made the process of ordering a beverage and snack with a smartphone simple and reliable. Dunkin’s cold brew exposed customers to a…

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Don’t tread on us: Franchisees sue their brand for encroachment and win

El Pollo Loco – their slogan is “Crazy you can taste” – is popular for Mexican-style food such as tacos, burritos, enchiladas, and quesadillas and, in particular, citrus-marinated, fire-grilled chicken. The Costa Mesa, California chain operates over 460 company-owned and franchised restaurants in the southwest, and is a favorite with many locals. In Lancaster, Calif.,…

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Community Corner: A Family Affair

For Mitzi Lawlor, community involvement is more than a commitment: it’s a family tradition. Her parents, Helen and Ralph D’Alelio, bought their first Dunkin’ Donuts store in Massachusetts in 1977. For the next 30 years they used their business to improve the lives of those living in the area, particularly children. “My mother always gave…

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Independent Joe #48 February/ March 2018

I have always been a big sports fan, pretty much any sport too, where the game is challenging and the skills of the players something to behold. So, it should come as no surprise that I am a fan of the Olympic Games, and while watching the dazzling opening ceremony, I had a bit of…

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Accepting change

There is always a certain amount of fear and trepidation about the unknown. Think back to 1999 as we approached the turn of the millennium and the catastrophes that were forecast to accompany Y2K, as it was then known. To hear some tell it back then, computers were going to think the year was 1900,…

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What’s Brewing: NLRB, H-2B summer visas, Soda tax, Wages headed up, Sick leave

Good old 2017 ended with a bang, with the Trump Administration making good on its promises to axe a controversial ruling that Dunkin’ and other franchise owners have argued undermines the very foundations of franchising. The National Labor Relations Board has dumped the Obama-era joint-employer rule, which had sowed confusion and stirred fears of unionization…

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Your Membership Guaranteed

As a membership-driven organization, DDIFO works diligently on behalf of its members—providing information, advocacy and an independent voice. In 2018, as questions swirl over the future of health insurance, taxes, regulatory policies and the future of Dunkin’ Brands, DDIFO is well-positioned to continue its nearly 30-year mission. Again this year, National DCP (NDCP) is helping…

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2017 Tax Cuts and Jobs Act a Mixed Bag for Franchisees

With all that has been written about the long-awaited $1.5 trillion Tax Cuts and Jobs Act of 2017, of the most particular interest to Dunkin’ Donuts franchisees may be the comments of Robert Cresanti, the CEO of the International Franchise Association. In a statement issued prior to the signing, Cresanti thanked the Senate for “listening…

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