Starbucks Sues Former Exec for Working for Dunkin’ Brands

Ilaina Jonas reports at Reuters that coffee retailer Starbucks Corp is suing a former executive it accuses of violating non-competition and separation agreements when he went to work for rival Dunkin’ Donuts. Seattle-based Starbucks said it is suffering ongoing harm as long as Paul Twohig, a former division senior vice president, remains employed at Dunkin’ Donuts, according to the complaint filed Monday in the U.S. District Court in the Western District of Seattle.

Read More »

With Dunkin’ Brand’s Help: Mike White is Back in Business!

Dunkin’ Donuts franchise owner Mike White has learned what it means to tangle with Mother Nature. On September 21, after 25 inches of rain fell in a five day period in metro Atlanta, water and backed-up sewage flooded two of his Dunkin’ locations. Luckily, Dunkin’ Brands had White’s back.

Read More »

Dunkin’ Donuts names Twohig brand operating officer

Dunkin’ Brands Inc. said Monday it hired former Starbucks’ executive Paul Twohig to serve as brand operating officer for its Dunkin’ Donuts chain. Twohig replaces William Kussell, who resigned as Dunkin’ Donuts’ president and chief brand officer on Oct. 1. Nigel Travis, chief executive of Dunkin’ Donuts’ parent company, Dunkin’ Brands Inc., will take over as the chain’s president.

Read More »

Donut in the sky

Holly Sanders and Josh Kosman write in the NY Post that Dunkin’ Donuts, under fire for unleashing a barrage of lawsuits against franchisees, is pushing a controversial surveillance system that store owners fear will be used to target them. The chain is pressuring franchisees to install a system that it says will curb employee theft and boost profitability. The system links security cameras, including live feeds and hours of footage stored on digital video recorders, to cash register activity to spot suspicious transactions.

Read More »

Will Kussell to Leave Dunkin’ Donuts

The president of Dunkin’ Donuts will depart by the end of the year, the Canton-based company announced today. William Kussell said that, after a 15-year career with the coffee-and-doughnuts chain, “it is now time for me to pursue my goal of leading a business.”

Read More »

Cleveland Airport Hopes Retail Improvements Lure More Travelers

When the makeover at the termoinal is finished, sometime next year, the airport’s retail and restaurant space will have almost doubled. Revenues are expected to be twice what they were. Visitors will be able to pick from a mix of regional and national fare, from Great Lakes Brewing Co. and Panini’s to Dunkin’ Donuts and Obrycki’s Crab House and Seafood Restaurant. And they won’t have to pay more for a wider range of shopping choices.

Read More »

Dunkin’ Donuts Partners with Dallas Cowboys

Nation’s Restaurant News reports that Dunkin’ Donuts has inked a deal with stadium foodservice provider Legends Hospitality Management to become the official coffee of the Dallas Cowboys, Dunkin’ officials said this week. It is a move that will help the Northeastern brand gain a larger foothold in the chain’s emerging markets, the company noted.

Read More »

Deborah Queller & Damien D’Emic

Damien was at a Manhattan bar in October 2001 watching a baseball game when he turned his attention to a woman sitting nearby – Deborah, who was there with a group of friends. After dating for seven years, Damien, 39, operations manager for the Dunkin’ Donuts corporation, proposed during a hike on vacation in Nova Scotia, Canada, last September.

Read More »

Brandweek Names Dunkin’ Donuts a 2009 Marketer of the Year

Brandweek has announced the 2009 Brandweek Marketer of the Year award winners, including Dunkin’ Donuts, America’s all day, every day stop for coffee and baked goods. Dunkin’ Donuts is profiled in this week’s Brandweek print issue and on Brandweek.com. The winners were honored at a special dinner reception on September 15 at the Central Park Boathouse in New York City.

Read More »

Dunkin’ Finds More Rewards Equals Greater Loyalty

Christa Hoyland writes at QSR Web that Dunkin’ Donuts is testing how a new customer loyalty program can drive incremental sales. The ‘Earn Save Score’ program, tested in eight markets mostly in the Northeast, rewards customers who make purchases using registered DD Perks gift cards.

Read More »