Franchisees Sue KFC to Keep National Marketing Control

KFC National Council and Advertising Cooperative, Inc. (NCAC) filed a lawsuit last week against the world’s most popular fried chicken chain after KFC’s corporate office made a number of marketing blunders in promoting a new product, Kentucky Grilled Chicken, without authorization.

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Changing the Face of Operational Compliance in 2010

If there was one issue that galvanized Dunkin’ Donuts franchise owners in 2009 it was compliance. According to estimates provided to the DDIFO over 675 stores were placed onto the Operations Compliance Team in 2009. Over the last 12 months, we have talked with dozens of franchise owners about their experience with the Compliance Team. Many described their participation as painful, frightening and abusive. DDIFO Members Only Content

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Top Stories of 2009 at DDIFO.org

Here are the top 10 stories of 2009 at DDIFO.org, including a link tom the story and a summary that gives a shortened version of each of the top 10 stories in 2009.
This list considers both interest (clicks) and importance to DDIFO and its members!

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Dunkin’ Donuts Coffee Served Here

It sounds like a developer’s dream: open a Dunkin’ Donuts franchise near a major commercial building or hospital. Employees, visitors and patients will surely stop in for a cup of coffee on their way in, their way out or during a break. Landing such a development deal would surely be profitable—even in a tough economy. But, as many franchise owners have learned, profits dry up and customer counts drop when the building lands its own deal to sell Dunkin’ Donuts coffee on-site. Restricted for DDIFO Members Only

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DDIFO Releases AAFD Grading Report to Members and Takes the Clock Down

Over a year ago DDIFO commissioned the American Association of Franchisees and Dealers (AAFD) to review and grade the Dunkin Brands franchise agreement. The AAFD thru a group of executives, entrepreneurs and attorneys have worked for over 15 years to set standards for franchise agreements to make them more fair and equitable. The ultimate goal was to make franchising work better for everyone, believing that a spirit of communication and mediation led to better relations and business results. The AAFD set of standards are referred to as the “Fair Franchising Standards”, In the fall of 2008 DDIFO felt that the existing franchise agreement was causing excess friction and litigation between Dunkin Brands and the franchisees. DDIIFO felt this situation was caused in part by an inequitable franchise agreement, and that the litigation had not been good for the Dunkin’ Donuts franchisee community.

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Quiznos Settles 4 class-action Suits by Franchisees

The Denver Business Journal reports that four class-action lawsuits brought by Quiznos franchisees against the Denver-based sandwich-shop chain have been settled, the company and the plaintiffs’ law firms said Monday. Chicago-based U.S. District Judge Rebecca Pallmeyer gave preliminary approval to a settlement agreement of the suits, which originally were brought in Colorado, Wisconsin and Illinois and which have been pending for up to three years.

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DDIFO Welcomes New Members!

DDIFO has been invited by a number franchise owners in a number of cities to come and meet franchise owners face to face. I am visiting Dunkin’ Donuts franchise owners around the country in an effort to learn more about your issues and concerns as well as share with you the vision and mission of DDIFO. The meetings have resulted in many franchise owners joining DDIFO. DDIFO welcomes 100’s of new shops as members from the following states: New Jersey, New York, Connecticut, Pennsylvania, Ohio, Illinois, Michigan, Indiana, North Carolina, Maryland, Virginia, Vermont, Massachusetts, Rhode Island, Florida, and Georgia.

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Burger King’s $1 Double Cheeseburger Upsets Franchisees

The Atlanta Journal-Constitution reports that Burger King Corp. has aggressively pushed its $1 double cheeseburger to attract price-conscious consumers, but the chain’s franchisees say the value pricing is costing them money. The National Franchisee Association, a Kennesaw-based group that represents more than 80 percent of U.S. franchised Burger Kings, filed a lawsuit this week against Burger King, a Miami, Fla.,-based chain, over pricing issues. The lawsuit, filed in U.S. District Court for the Southern District of Florida, seeks to prevent Burger King from dictating maximum pricing for the franchisees.

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Dunkin’ Donuts Launches Everyday Value Menu in Chicago

As consumer spending continues to tighten this holiday season, Dunkin’ Donuts, America’s all-day everyday stop for coffee and baked goods, today introduced a new limited-time value menu designed to offer quality products at low prices throughout the Chicago market.

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