Competitor News

Although they haven’t taken or scheduled any formal actions yet, unionized workers at a supply distributor that services about 900 Starbucks formally authorized a strike last week. The workers, approximately 300 drivers and warehousemen, and members of the Teamsters Union Local 710, are employed at 4 DPI Specialty Foods Inc. facilities in Chicago, Indianapolis, Minneapolis…

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Competitor News

After opening new corporate offices and a test kitchen, Krispy Kreme opened a newly designed store in Charlotte a few weeks ago. Their first comprehensive redesign in over 10 years, the new store boasts digital and interactive features along with an expanded menu. Likewise, Tim Hortons unveiled their first new “Innovation Café” on the first…

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Competitor News

Starbucks dominates our competitor news this week on a few fronts. Most notable is that 6 police officers at a Tempe Arizona store were asked to leave by an employee because of a complaint that a customer did not feel safe in their presence! (????)  Boston Herald columnist Joe Fitzgerald, after writing about the incident,…

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Competitor News

A group of Democratic senators, 5 of whom are candidates for the democratic presidential nomination and have pandered to protesters against the company in past weeks, wrote Secretary of Labor Alex Acosta to demand a “full investigation” into workplace violence against McDonald’s employees.  They wrote in response to an OSHA complaint against one location filed…

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Competitor News

Just over one week ago, Starbucks CFO Pat Grismer presented at the Piper Jaffray 2019 Consumer Marketplace Conference and in terms of US news, he noted the nitro rollout throughout the balance of the US would be completed by September. He also reported that they were working on store footprint portfolio changes, such as drive-thru…

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Competitor News

In a classic understatement, Tim Horton’s owner, RBI held its first ever analyst day this week. In his presentation, Tim’s President Alex Macedo admitted “as we expanded Tim’s south into the US, we did not get the sales levels we expected”. Tim’s currently has about 700 stores in the US, with half of those in…

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Competitor News

Tim Hortons sales growth missed investor expectations last week with the company reporting same store sales drop of 0.6%, down 0.3% from the prior year and blaming the drop on bad weather in Canada early in the quarter. Trying to put a shine on that sneaker, CEO Jose Cil pointed to enthusiastic guest reactions to…

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Starbucks Earnings

Starbucks reported 2nd quarter earnings yesterday and our analyst reports that their sales and earnings results were solid but not overpowering. America’s same store sales were plus 4%, with transaction counts flat and their average ticket 4% higher.  In the US, Starbucks continues to both open and close stores in tandem. Management noted they were working…

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Competitor News

The breakfast/coffee space seems to be getting more popular of late as companies look to find opportunities there. We noted that Godiva Chocolates opened its first Godiva Café earlier this week in Manhattan and the privately-held company announced it is planning to open some 2,000 new units around the world with about 700 of them…

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Competitor News

Starbucks announced earlier this week that it is making enhancements to its loyalty program in order to attract new members to their program and engage them more quickly. Effective April 16, Starbucks Rewards members will be able to redeem rewards once they’ve accumulated 25 points vs. the current threshold of 125 points. The company claims…

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