The big news again this week from Dunkin’ competitors would seem to be news of Tim Horton franchisees being fed up with some of the actions of their franchisor, Restaurant Brands International, which bought the chain back in 2014. The Great White North Franchisee Association (GWNFA), which was recently formed to represent the interests of Tim Horton franchisees in Canada, has created a separate division to represent the franchise owner interests in the United States – and hired Zarco Einhorn Salkowski & Brito PC, the firm of nationally renowned franchise attorney Robert Zarco, to represent the organization. Zarco has spoken for DDIFO events on several occasions. Prior to the creation of the GWNFA, franchisees were represented by elected peers serving on a company-directed Brand Advisory Council (BAC). Starbucks executives rang the opening bell at NASDAQ on Monday of this week to celebrate the company turning 25 years old. According to a company release, Starbucks rolled out its $.27 per share IPO on June 26, 1992. McDonalds this week clarified that the deployment of 2500 self-order kiosks around the country has nothing to do with labor costs and replacing workers, rather it is being done to transition ‘back-of-the-house’ roles to more customer-service oriented functions such as concierge and table service. Media had largely pointed to the kiosk plan as an effort by the company to reduce labor costs and replace employees.