Tim Horton parent, Restaurant Brands International, noted problems at Tims on its recent earning call. Public perception of the Canadian coffee and donut chain has declined in Canada in large measure, due to Tim’s corporate ongoing conflict with its franchisees. The chain has a new president and is mandating remodels, new espresso drink lines and sandwiches. Starbucks is said to be accelerating the addition of drive-thru windows at the chain’s 14,000 stores across the United States. At the same time, they’ll have to significant accelerate the service at their drive-thrus: QSR Magazine reports average time at a Starbucks window is 4.44 minutes, compared to 2.9 minutes at Dunkin’ and 3.38 minutes at Tim Horton’s. In addition, Starbucks also held its Q2 earnings call this week and reported its North America same store sales at + 2%, with price at +3% and transactions at minus 1%. It also received a good number of questions as to why sales have slipped, particularly in the PM period.