Francis Storrs writes a great peice in the September issue of Boston Magazine, he interviews dozens of people involved with Dunkin’ Donuts over the years including; Dunkin’ Brands CEO: Nigel Travis, Ex-Franchisee and Past IFA Chair: Steve Seigal , DDIFO Chairman: Kevin McCarthy and DDIFO President: Jim Coen.
Since opening the doors of its original shop 60 years ago, Dunkin’ Donuts has grown into an international juggernaut. Here’s why Bostonians don’t hold that against it.
OVER THE COURSE of six decades, Dunkin’ Donuts has grown from a single shop in Quincy to a multibillion-dollar behemoth. It’s expanded into 35 states and 31 countries, dramatically changed its menu, and even been unceremoniously sold to foreign conglomerates and faceless private equity firms. Through it all, though, Dunkin’ has somehow managed to retain a distinctly local feel. America may now run on Dunkin’, but it’s New England that can’t seem to live without it. So how did this chain — which by all rights should be just another fast-food joint — implant itself so deeply in our regional identity? On the 60th anniversary of the company’s founding, we asked New Englanders of all varieties to explain the enduring hold Dunkin’ Donuts has on us.
Read more at: Boston Magazine