The 2014 DD Independent Franchise Owners National Conference and Hall of Fame Gala was a huge success. The winners were the franchise owners, the sponsors and the organization. The house made out pretty well, too as DDIFO contributed its part to the Rio Hotel’s bottom line for 2014. The conference provided useful industry content for franchisees from such notables as an FBI agent specializing in cybercrimes, a former restaurant CEO and DDIFO’s estimable restaurant analyst, joined by leaders from the Brand Advisory Council and National DCP. As Shanahan put it, “The National Conference is this organization’s opportunity to address major issues of concern to Dunkin’ Donuts franchise owners in an environment that is focused entirely on what franchise owners need to operate their restaurants and maximize profits.”