Building Community Bonds One Cup at a Time

There is that joke about cops and donut shops that every police officer and every donut shop owner has heard. But, the humorous connotation about cops stopping in for a beverage and snack never stuck with New York franchisee Roy Clark. A partner in the Wolak Group of Dunkin’ Donuts restaurants in Central New York,…

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Protection from Winds of Uncertainty

We’re reading a lot about SEIU of late and the “Fight for $15” effort the union is orchestrating across the country. If you ask me, it’s nothing more than a member recruitment undertaking, but it is having significant impact across the economic landscape. The ranks of organized labor in general, and SEIU in particular, have…

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What’s Brewing: Bill of Rights, Paid Sick Leave, Fair Franchising

The challenges just keep on coming on for Dunkin’ and other quick service franchise owners. First there was the wave of minimum-wage hikes across the country, which have raised the cost of doing business in several major cities. Now franchise owners are facing growing demands to provide paid sick leave and give their employees as…

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Maine Governor Pushes Pro-Business Agenda

For most of this year, Maine’s pro-business governor has been trading legislative barbs with activists pushing an array of new mandates that would do everything from boost workers’ pay to determine how shifts get scheduled. Gov. Paul LePage is championing a state ban that would stop cities and towns from passing their own minimum wage…

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Navigating Sign Regulations

In today’s competitive, quick-service retail environment, the strength and visibility of a brand image is more important than ever. Signage utilizes the power of visual communications to build the bottom time and keep the image fresh. An eye-catching sign not only attracts new business, it also strengthens brand confidence for new and existing customers. When…

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How Fair is Dunkin’s Dispute Resolution Clause?

Imagine an apple fritter filled with cream and grape jelly and covered with mixed sprinkles. That’s a good analogy for Dunkin’ Brands’ dispute resolution clause in your franchise agreement – a mish-mash. Before delving into the specifics of Dunkin’s clause, here’s some background on dispute resolution clauses. Unless a different procedure is spelled out in…

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A National Event

2015 marks the fifth year DDIFO will hold a National Conference and the second year it’s happening in Las Vegas. Executive Director Ed Shanahan is looking forward to the excitement that comes with Caesar’s Palace, not only because of its location on the Strip, but also because of the history and spirit that’s as much…

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Caesar’s Palace is home to the 2015 DDIFO National Conference

Of all the meetings Dunkin’ Donuts franchise owners are invited to attend in a given year, few offer the variety of perspectives that the DDIFO National Conference does. Not only is it an opportunity to network with franchisees from across the system – some of whom have been with Dunkin’ since the early days, –…

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