2016 DDIFO National Conference Promises the Wonder of it All

Pack your bags, make your plans, and get ready to experience “The Wonder of it All,” at the 2016 DDIFO National Conference, happening October 24-25 at Foxwoods Resort Casino in Mashantucket, Connecticut. The conference will convene franchisees from around the country in the place where Dunkin’ Donuts got its start: New England. The past three…

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Don’t blame unintended consequences

Why is it that so often a mandate is issued from on high, but when the inevitable unintended consequences come to pass, there is shock and dismay at the unfavorable results? In a prior life, I was an advocate/lobbyist for rental housing owners in Massachusetts. At that time, political powers had put strict rent controls…

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What’s Brewing: Wage Hikes, Sodium Police, Sick Leave,

It’s been one long, hot summer for Dunkin’ franchise owners and others in the quick service business, and we are not just talking about the temperature. A tight labor market has combined with a wave of minimum wage hikes across the country to ramp up the pressure on franchisees across the country. And in a…

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A Changing Perception?

Dunkin’ Donuts’ new TV ad featuring the world’s fastest flying woman, Ellen Brennan, using a mobile ordering app then soaring from an 8,300 foot mountain peak to pick up her sandwich, is exhilarating to say the least. Dunkin’ wanted to make the point that its new On-The-Go mobile ordering feature is fast—and it did. And,…

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Independent Joe #39 Sept/Oct

Tucked into the Connecticut woods, Foxwoods is the largest resort casino in the country. In short, there really is something for everyone. “The great thing about coming to Foxwoods is that you can bring your family and extend your stay,” says Guido Petrosinelli, a longtime franchisee from Rhode Island, and a member of the 2105…

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Breaking into the Bay Area

Progressive, friendly and laid back are some of the ways people describe the “San Francisco attitude.” But, laid back is not how the Bay Area has greeted the return of Dunkin’ Donuts after a 16 year absence. At one time, Dunkin’ Donuts had 15 stores scattered across California, but closed them all by 2000. The…

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Missouri Franchisee is Accustomed to the Ups and Downs of Business

When you’ve spent most of your professional career in the roller coaster world of theme parks, becoming a Dunkin’ Donuts franchise operator hardly seems like the next logical step. But for Cory Roebuck – who toiled for 17 years managing amusement parks and attractions up and down the coast of California before ending up in…

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How Equal Access Laws Affect Franchise Owners

“Equal access” has meant various things, for various classes of people, throughout the history of the United States. For some, it has meant being able to eat at the same restaurants or drink from the same water fountains. For others, it has meant having the right to vote. And, notwithstanding great strides in this country…

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DDIFO Announces 2016 Hall of Fame Inductees

This year, DDIFO is honored to announce the induction of two long time operators into its Franchise Owners Hall of Fame. DUKE CARVALHO: Try it, you’ll like it Duke Carvalho always had a good eye for business. He saw the money side of it as a manager at the Cambridge (Mass.) Portuguese Credit Union. He saw…

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