It may be the only Dunkin’ Donuts in Springfield, Mo., but that’s not this shop’s only claim to fame. This new location, open only for about two years, is number one in the nation for On-the-Go mobile ordering; more customers use the app here than at any site in the U.S. The reason for the…
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With the widespread use of Global Positioning Systems (GPS), people have been able to ditch their paper maps and get where they are going without getting lost or stopping to ask for directions. What GPS did for cars – embedding navigation systems in the dashboard – Waze has done for smart phones. People use Waze…
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There are plenty of great stories about restaurants and food that go viral. There’s the one about Mr. Fries Man in Gardena, California, whose variations on the French fry include melted cheese, braised oxtail and Caribbean jerk sauce. Mr. Fries Man only takes orders on the social platform Instagram, and things really got sizzling for…
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Most everyone within the Dunkin’ Donuts system knows that Vermont is among the most challenging markets. The Green Mountain state has the second smallest population in the U.S. and is far-removed from major urban centers along the East Coast. In 2015, Forbes Magazine ranked Vermont as the 42nd best state in which to do business.…
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Duke Carvalho remembers her eyes. She was a four or five year-old who had come into his Dunkin’ Donuts shop in the early 1980s. It was a weekend and Duke was handling the day baking as well as working the counter. The girl’s mom bought her a snack and Carvalho gave her extra Munchkins to…
Read More »They say a picture is worth a thousand words, and that age-old adage has again been proven true by the “Fearless Girl” statue now perched in seeming defiance of Wall Street’s famous “Charging Bull” statue. For those of you who might not have seen the latest, allow us to catch you up. On March 8,…
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Even as challenges and roadblocks loom for small business owners in 2017, franchise owners have reason to believe the playing field is leveling with regard to how they are treated by their brands. Having secured Fair Franchising legislation in California, franchisees are closely watching another battleground state. This as they also keep an eye on…
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In its recent ruling on the case involving the metals manufacturer Minteq International, Inc., the National Labor Relations Board (NLRB) continued its expansion of employee rights by finding that two common provisions in a non-compete agreement were “unlawfully overbroad rules” that interfered with employees’ rights in violation of Section 8(a)(1) of the National Labor Relations…
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They say a picture is worth a thousand words, and that age-old adage has again been proven true by the “Fearless Girl” statue now perched in seeming defiance of Wall Street’s famous “Charging Bull” statue. For those of you who might not have seen the latest, allow us to catch you up.
Read More »