“Skin in the game,” is how Dunkin’ President Scott Murphy explains the decision to increase the number of corporate-owned locations. “It demonstrates to our franchisees that anything we ask them to do, we will now be executing at a large scale alongside them.” While Dunkin’ has acquired franchise units from time to time – including…
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“It’s kind of like a mild toothache; it never goes away,” laughs Bill Mulholland, describing life as a franchisee. “It’s more than a job, or even a business; it’s a different culture and a way of life.” In many respects, the New Jersey native grew up steeped in that culture, watching his father put in…
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For franchisees and business owners, the labor and employment world has become increasingly complex, and is constantly changing. Not only must employers be aware of updates to federal labor and employment laws, they must also be aware of their obligations under state and local laws. To stay current with the ever-changing legal landscape, we recommend…
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“Skin in the game,” is how Dunkin’ President Scott Murphy explains the decision to increase the number of corporate-owned locations. “It demonstrates to our franchisees that anything we ask them to do, we will now be executing at a large scale alongside them.” While Dunkin’ has acquired franchise units from time to time – including…
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For all intents and purposes, the union movement began in the United States back in the early 20th century with a host of strikes leading up to the start of the “Roaring Twenties.” Strikes in the coal industry mostly lead the way at that time with the mines being shut down due to labor unrest…
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The pandemic may have receded as a public health crisis in the U.S., but it has left in its wake a number of labor and economic challenges that franchisees of quick-service restaurants will be dealing with for months and even years to come. From union agitation to higher food prices to employee wage and benefit…
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Last fall, marked 50 years since a college student named Mike Cobler opened a sandwich shack in San Jose, Calif. Togo’s has survived the decades – including its 10-year marriage to, and divorce from, Dunkin’ and Baskin-Robbins that was arranged by then-owner Allied Domecq. Today, Togo’s boasts more than 100 locations with more in the…
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